eReplacementParts Reviews Summary
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
I ordered a $4 part and paid $6 in shipping and was expecting to have my part within 5 days. 6 days later and still no part so I can't repair my nail gun and finish a project. I called their customer service number and was told that they use economy shipping and it usually arrives within 2-3 days but it can take up to 8 business days. Maybe they should use a reliable shipping method that gets their products to their customers in a reasonable amount of time. Very disappointed. I can mail a letter across the United states in 2-3 days. I won't use them again!
I placed my order for a transmission for my lawnmower with another well-known online gardening power tool store and they didn't note anywhere on their site, from the product description to checkout, that they even had the part in stock. I let it ride for almost 2 weeks and in contacting them during that time I was met with vague results. With my lawn getting out of hand, and fearing the unknown, I came to eReplacementParts.com. They had several of these parts in stock and it was shipped, with w tracking number, the very next morning. The part arrived 2 days later. Oh, and the part from the other store? Surprise! It also arrived on the same day (15 minutes earlier) that the eReplacementParts.com part. So, in the future, which will it be for me, 2 days as promised vrs 2 weeks not knowing? No brainer here. So, as for my lawn and me, we're very grateful to eReplacementParts.com; and I now have a spare new transmission for when #4 breaks.
Hello Terry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
You have a great staff and made me feel comfortable ordering from use. They were very knowledgeable and found the right parts. I would highly recommend them to anyone. They had good parts, very reasonable price and fast shipping
Hello Gerald, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Ordered the grass chute for my mower. Received quickly, easy to put on, and I'm mowing my lawn again
Hello Linda, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
I ordered a carburetor for a lawn tool that wouldn't run right. Put on the new part and now the tool runs great like it used to. Ordering was easy and the package came on time. No hassle. 5 stars
Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I have not received my parts. Your service is excellent and parts are exact fit. The parts must be lost in the mail.
Hello Ben, Thank you for your review. We are sorry to hear that you have not received your order yet and have sent you a private message.
The product was easy to order. Delivery time was as expected. The filter I ordered was not damaged packed well.
Hello Marty, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I needed to order some gears for my grinder the prices were good and shipping was fast I would definitely purchase though them again
Hello Matthew, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Thank you so much for your help. I bou8 a motor for my dremel 8220 and now am using it. I save a lot money fixing by myself it.
Hello Jose, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
Where you find the parts you need to replace worn out parts, thank you very much for the fast service and care in packing them for me.
Hello Keith, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
This website and company great. I had broken pieces off my Mikita and Bouch products. I couldnt believe they had both items. Thank you this will be my go to for recommendations
Hello Joel, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Great place to get OEM parts for my Constrution tools added a led light to my dws779 reasonable pricing and great customer service fast shipping thanks Alfred with TRIM WORKKS LLC
Hello Alfred, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Nowhere else had the bathroom exhaust fan vent flanges. Thank you for carrying parts that no one else has!
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Best service I've ever had. Kept in contact during entire purchase and follow up on delivery. When I need any my tool parts or service this will be my go to business. Amazing job ereplacementparts. Every item fit perfect and got me back to work FAST
THANK YOU
TROYS AUTO BODY N
RESTORATIONS
Hello Troy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
While fishing in a bass tournament my favorite reel broke. Looking for original replacement parts eReplacememtParts came up in a search. I ordered got correct parts very quickly. I will use them again.
Hello Ralph, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The jar pads did not fit out of the package. I had to severely modify them for them to work and then they still didn't fit right. I told the salesman on the phone that this was a very old blender and he assured me they would fit
Hello Harry, Thank you for your review. We are sorry to hear that the part did not fit and have sent you a private message.
Exact fit parts. Easy to install. The parts are best quality replacements. Will always get needed parts from eReplacementParts.
Hello Dale, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
Quality parts! Arrived a day sooner than first anticipated. I will not hesitate to use eReplacementParts in the future.
Hello Randall, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We look forward to working with you in the future for any of your repair needs.
Awesome Parts perfect fit great price freaking fast delivery on the way to get better is if they send somebody with it and installed. it will buy
Hello Mark, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The part selection process was incredibly logical. I was able to identify the parts I needed using your website much better than what I was able to do with the part list which came with my nail gun. I ordered what I thought I needed. Your tools suggested a couple parts I hadn't considered, so I bought them too. Turns out the suggestion was right-- I did need those parts too! Now my nail gun is as good as new. Thank you!
Hello James, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We appreciate your feedback. We are sorry to hear that you are unhappy with the delivery time frame on your order. We would be happy to look into this for you and refund your shipping charges if you can send us a private message with your order information. We apologize for any inconvenience.