eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
I've been buying through this site for several years, never had a problem, always recieved what I ordered.
Blade protector fit and works perfectly. Not a major purchase or part, but does keep the operator dry when using wet saw. Thanks for the quick service and great part!
Hello Tom, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Perfect... found their site, they listed Toro part number, ordered part,
Four days later in my mailbox. Tractor back at it.
Hello Wendelin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
It took almost a month for delivery of parts ordered. Not acceptable. Not sure why so long but will order elsewhere next time.
Hello John, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review. We are sorry to hear about the delay in your order. We would be happy to look into this for you if you can send us a private message with your order number. We apologize for any inconvenience.
I order 4 tires, great product, fast shipping. Gave the model numbers of the items when I ordered. Wrong items were shipped, they provided a return shipping level for wrong parts and refunded me for the parts. They did NOT refund me for the shipping, even though it was their fault. I asked to be contacted by manager and have yet to contacted.
The lid was like $5, come on! Came quickly and worked perfectly. The shipping was also $5 but to fix my food processor for $10 rather than buy a new one, when does that ever happen :D
Had to replace the drive disc wheel in my Ariens mower. The price and shipping were great! The labor was horrible, but that's my fault. I still saved hundreds over having to take it to a repair shop.
They had parts available for my compressor model and I received them in about 3 or 4 days. Parts worked as they should and now my old compressor is functioning normal again.
I was very pleased with the quality of service, ease of selection, rapid response, fast shipment and all around quality of service. I highly recommend to everyone.
Purchased a dewalt magazine for dcn692 nailer and only received a plastic cover which is a piece of the nail magazine.
Price was good, Delivery was quick. Rebuild kit was short 1 o ring. #7 was missing. It works with parts available but for how long?
Hello Bud, Thank you for your review. We appreciate your feedback. We are sorry to hear that one of the parts was missing from your rebuild kit. We would be happy to look into this for you if you can send us a private message with your order number. We apologize for any inconvenience.
Delivered as described in the description. Received it in a timely matter. Parts fit as described as noted.
Hello Brad, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Whatever one is looking for in today's busy world, eReplacement Parts is certain to have it for you. With the easy self-guided instructions, the parts are easily found. In addition, customer service is outstanding.
I am thankful to have found this company years ago.
Hello Jim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Site was quick and easy to find parts I needed for my mower and chain saw. Received them in about six days from time of order.
Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I was able to find the exact part that I needed whereas I could not find it on Amazon. It works well.
Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Great service, it was easy find the right parts with the diagrams furnished. I thought shipping a little high but I got the right parts in just a few days to get my nail gun working again. Will definitely use this site again!
Hello Michael, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
The replacement parts for my saw are of good quality and fit just right. Parts were on backorder and communication was good. Shipping charges were a bit high.
Hello Roberto, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I have rarely found a vendor that made as few efforts to keep their customers informed as eReplacementParts. (That's a load to type.) Miscellaneous due dates, no follow up -- I would NOT deal with this company were it my choice. I'm only here because the goddamn one-pot thingie only has parts here. Were it my choice, I would avoid this company no matter what.
Hello Dean, Thank you for your review. We appreciate your feedback. We are sorry to hear that you are unhappy with your experience with us. We send out information on our orders as we receive updates and information, so we apologize for any inconvenience. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback.
It was easy and fast finding the part I needed. Shipping was really fast. Very pleased highly recommend this site
Hello Kerry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The part worked just fine, but the shipping took forever. Prices are good. I would still recommend this company.
Hello Wayne, Thank you for your review! We're glad to hear we could help you but are sorry to hear about the shipping delay on your order. We apologize for any inconvenience and appreciate your taking the time to leave us feedback.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.