eReplacementParts Reviews Summary
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
I received parts that did not fit my machine, called customer service we confirmed that everything matched up but parts just didn't fit. They were able to refund me and all is as it was I guess.
Had a brand new impact driver for about 4-5 years which was never used before. When I went to use it I squeezed the trigger and nothing happened. I was Not sure why it didn't work so I searched the web and came to e-replacement. There I found the possible reason it wasn't working and a instructional video on how to replace the part that is causing the problem. Very simple procedure to replace the part but the video also added some confidence that I would be able to tackle it. Also had an option to either replace the exact part or upgrade it to a newer model which is what I did. I chose the slowest shipping which took about 7 days to arrive but that was my choice. Once I received the part I took the tool apart removed the old part and reinstalled the new upgrade part within 30 minutes. Once back together again pulled the trigger and presto I had a new and upgrade tool. The knowledge they have on the item especially the common cause of certain failures and the video is outstanding. I would recommend them to anyone. I am a mechanic by trade and have worked with hand tools over 45 years but if you only use tools occasionally it will take you a little longer but be patient and you will succeed. I will definitely be back to this site.
Hello Vito, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Title says it all. I ordered a friction ring for my impact wrench, it shipped from 1 state away and took 7 days, was delayed 3 times. After the 2nd delay I ordered a 3 pack from Amazon and got it in two days delivered on a Sunday. It only cost me $2 more plus I got an install tool and three orings.
Hello Robert, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.
The parts I ordered were delivered in a timely manner and they were all exactly what I needed. The part diagram on the website was extremely helpful in getting what I needed.
Good job kids! Atta boy! Exact match! What more can I say? Time to type more characters. This is absurd
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Found the parts I needed with ereplacement parts parts diagrahm, price was right, ordered, recieved quickly and in a few minutes I'm sawing thru some 3/8 scrap try pieces. Works as expected. What's not to like?!
Hello Alan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The part I ordered did not work. When I called for an RMA I was told that they would refund the purchase price but would not refund the S/H cost ( almost equal to the cost of the part), and I would have to pay return shipping. When all was said and done, the company would get the part back (to re-sell) and I would have paid more than twice the original cost of the part.
Dr. J. D'Amato
Newark, DE
Hello James, Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and would be happy to look into this for you if you can send us a private message with your order number. We apologize for any inconvenience.
Ordered part, payed for with pay pal, transaction *******, got tracking number, received a notice that I had asked for a refund, never got the part and never asked for a refund. What happened?
Hello Jerry, Thank you for your review. We have viewed your order and have sent you a private message.
My Makita Sawsall was old and in desperate need of a new cord. It shipped quickly and fit exactly and easily.
Super service and price.
Hello Horace, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
I have used ereplacement parts on a number of occasions, I really like the problem to solution section. Always pleased when I can fix my couple hundred dollar tools with very inexpensive parts!
Hello Jake, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
Order from here often. Almost always have what i need. Delivery time is good as well...
Hello Terry, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
I needed some brushes for my Makita cordless drill. This place had the parts in stock. The correct parts.
I love the exploded view diagrams. It's easy to locate and tag the parts I need.
I placed my order and the parts arrived ahead of schedule.
I recommend this place to everyone I know.
Hello Joe, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
Havent got to use the parts yet but they look to be correct. Fast service too! Would use your company again.
Hello William, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
Lowes didn't have the string for my weeder. Went online to your website and found the correct string SIZE. AWESOME
Hello Louie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I needed a new carburetor for my lawnmower & called the 800 Number for assistance. The representative was very knowledgeable & patient. Helped me find the exact carburetor I needed along with a few gaskets & my lawnmower is running like new. I would undoubtedly recommend eReplacementParts to anyone in need. Completely Satisfied Customer!
Hello Jose, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Website easy to get around and find parts. Quick ship, quality of product is superb.
Have used this site many times. Same quality service each time. Good to find a trustworthy place to deal work.
Hello Joey, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I had a very hard time trying to find a replacement measuring cap/top for my blender. I did find one on ebay, but the cost was so high. I stumbled upon this website, and low and behold they had the cap fir a supeer low price. I will definitely return here to find all of my parts. This website saved me from throwing out the blender, which I happen to love.
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Everything as advertised. My machine runs as good, probably better than new! Had some difficulty getting the fuel lines hooked correctly, but a few ITune videos and all is good!
Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I lived my food processor accidently broke the top didnt know what to do Ereplscement parts had it... im very satisfy. Way to go ereplacementparts. A d thank you very much
Hello Rosie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I bought a Napoleon Prestige Ii 450 gas grill in 2004. After 15 years, the burners had rusted with a couple big holes and the ignition switch stopped working. It was easy to find a replacement burner and ignition switch by doing a search for my grill. Once the parts were delivered, it was easy to install.
Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sheena, Thank you for your review! We're glad to hear we could help you but are sorry to hear that the parts did not fit properly. We appreciate your taking the time to leave us feedback.