On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
Was easily able to lookup explodes diagrams as find and order the part. They shipped it right away and it was a genuine quality part. I'll use them again.
I appreciated that I could find the part I needed, but thought the prices of several items were a little high. This might be the fact that there is not a huge inventory of parts on mowers from 1998. Supply and demand win all the time. Great service none the less.
This bag came with the adapter so that it was a perfect fit. Other sellers do not include the adapter so I was very happy to eRplacementParts.
Duke
I found everything I needed for my computer. Will always recommend this website. They really helped me out.
I ordered a replacement part for my rice cooker. It cost almost as much as a new one but I really liked the rice cooker I had. The service took much longer than anticipated, which with all that is going on with COVID 19, I was okay with that. When my part finally came, I received a plastic filter for a large coffeemaker, which left me to buy a new rice cooker because I really need it.
Your website was easy to navigate and I found just the vacuum cleaner bags my mom needed for her very old machine. Thank you for helping us put a favorite appliance back in use.
Item damaged and lost during shipping and before arrival to me. No support from the website after two weeks of trying. I have made peace with the fact I have lost my money...
Easy to navigate site that had all the parts I needed to to a tune-up on my Honda lawnmower. Shipping was fast and I received my order within three days of placing it.
I will be back again next year.
I use this company to get parts foe my Troy Built pressure washer. Never had a problem with their filling the orders.
The wrong size was sent. Tried to return them but no success. Could not logo on to web site and no phone calls were being taken. This is a royal pain. I was trying to return Black and Decker filters and try again for the right ones.
After years of great service from our electric patio grill she died. I was about to pour charcoal in it when I found the e replacement parts web site. We ordered the parts we needed and we are enjoying it again.
Was easy to find on the website. Description and photograph was clear. The item was exactly what I needed. Received it in a reasonably timely manner. Price was reasonable. BUT, it did not come with the hose clamp described and shown. The inner package had been opened and taped up for some reason which tells me that happened before it was inserted into the outer shipping package. I used another hose clamp and it worked, but it's nice to get all you paid for...
Always can rely on eraplacement parts. They always have what I'm looking for, great prices and great quality. If you are looking for replacement parts, ereplcement parts is for you.
Website is not organized in a way that allows you to quickly find the part you need. Website also needs a better cross reference to parts that can be substituted for parts that have been discontinued by the manufacturer. Many parts while they may not be recommended by the manufacturer can be substituted. Manufacturers want you to discard the old item and buy one of their new products. Keeping a stock of parts for old items can also be costly.
Delivery of parts was also very slow. Amazon does a much better job of fast delivery.
I've used eReplacementParts on several occasions over the last few years. Every time I order a part I'm confident I'll receive the part I've been looking for that will fit and function properly. After using other sources and being let down I found eReplacementParts now that I have I'll never look elsewhere for the parts I need.
I have a 15 year old Power Wheel Jeep that had been outgrown by its original owner (my grandson-now 18). I cleaned it up and purchased a new battery two years ago and my two granddaughters used it regularly. Unfortunately the last time out the gear shift broke off in their hand and they were devastated. I promised to do my best to fix it but didn't have much hope. On a whim I googled it and found a replacement part at a reasonable price and it was shipped directly to me within a week or so. I put in the new part and it works great!
I've never encountered a bad part for any of my repairs to my equipment that I've orderedfroom eReplacments Parts, I'd like to thank them for excellent job
Quick easy. The rep was very polite. The pieces I order was the right ones I needed. Will order from you again.
I ordered replacement blades for my lawn mower. The price was reasonable. Shipping was expensive.
Received them in a timely manner.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.