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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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North Carolina
1 review
0 helpful votes
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Excellent
May 9, 2020

The parts were exactly what I needed, thanks I was able to turn on my trimmer. Everything arrived perfect and in good time.

Date of experience: May 7, 2020
Texas
1 review
0 helpful votes
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Great
May 9, 2020

Was easily able to lookup explodes diagrams as find and order the part. They shipped it right away and it was a genuine quality part. I'll use them again.

Date of experience: May 7, 2020
District of Columbia
2 reviews
0 helpful votes
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I appreciated that I could find the part I needed, but thought the prices of several items were a little high. This might be the fact that there is not a huge inventory of parts on mowers from 1998. Supply and demand win all the time. Great service none the less.

Date of experience: May 6, 2020
New Mexico
1 review
0 helpful votes
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Perfect fit
May 7, 2020

This bag came with the adapter so that it was a perfect fit. Other sellers do not include the adapter so I was very happy to eRplacementParts.

Duke

Date of experience: May 6, 2020
Georgia
1 review
0 helpful votes
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Everything
May 7, 2020

I found everything I needed for my computer. Will always recommend this website. They really helped me out.

Date of experience: May 6, 2020
Indiana
1 review
0 helpful votes
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Wrong item
May 6, 2020

I ordered a replacement part for my rice cooker. It cost almost as much as a new one but I really liked the rice cooker I had. The service took much longer than anticipated, which with all that is going on with COVID 19, I was okay with that. When my part finally came, I received a plastic filter for a large coffeemaker, which left me to buy a new rice cooker because I really need it.

Date of experience: May 6, 2020
Alaska
1 review
0 helpful votes
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Thank you!
May 6, 2020

Your website was easy to navigate and I found just the vacuum cleaner bags my mom needed for her very old machine. Thank you for helping us put a favorite appliance back in use.

Date of experience: May 6, 2020
South Carolina
1 review
0 helpful votes
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Item damaged and lost during shipping and before arrival to me. No support from the website after two weeks of trying. I have made peace with the fact I have lost my money...

Date of experience: May 6, 2020
Utah
1 review
0 helpful votes
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Easy to navigate site that had all the parts I needed to to a tune-up on my Honda lawnmower. Shipping was fast and I received my order within three days of placing it.
I will be back again next year.

Date of experience: May 6, 2020
California
1 review
0 helpful votes
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Work for me...
May 6, 2020

I use this company to get parts foe my Troy Built pressure washer. Never had a problem with their filling the orders.

Date of experience: May 6, 2020
Michigan
1 review
0 helpful votes
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No happy
May 6, 2020

The wrong size was sent. Tried to return them but no success. Could not logo on to web site and no phone calls were being taken. This is a royal pain. I was trying to return Black and Decker filters and try again for the right ones.

Date of experience: May 6, 2020
Texas
1 review
0 helpful votes
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After years of great service from our electric patio grill she died. I was about to pour charcoal in it when I found the e replacement parts web site. We ordered the parts we needed and we are enjoying it again.

Date of experience: May 6, 2020
Texas
1 review
0 helpful votes
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Was easy to find on the website. Description and photograph was clear. The item was exactly what I needed. Received it in a reasonably timely manner. Price was reasonable. BUT, it did not come with the hose clamp described and shown. The inner package had been opened and taped up for some reason which tells me that happened before it was inserted into the outer shipping package. I used another hose clamp and it worked, but it's nice to get all you paid for...

Date of experience: May 6, 2020
Texas
2 reviews
0 helpful votes
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Reliable
May 6, 2020

Always can rely on eraplacement parts. They always have what I'm looking for, great prices and great quality. If you are looking for replacement parts, ereplcement parts is for you.

Date of experience: May 6, 2020
Florida
1 review
0 helpful votes
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Website is not organized in a way that allows you to quickly find the part you need. Website also needs a better cross reference to parts that can be substituted for parts that have been discontinued by the manufacturer. Many parts while they may not be recommended by the manufacturer can be substituted. Manufacturers want you to discard the old item and buy one of their new products. Keeping a stock of parts for old items can also be costly.
Delivery of parts was also very slow. Amazon does a much better job of fast delivery.

Date of experience: May 6, 2020
Michigan
1 review
0 helpful votes
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I've used eReplacementParts on several occasions over the last few years. Every time I order a part I'm confident I'll receive the part I've been looking for that will fit and function properly. After using other sources and being let down I found eReplacementParts now that I have I'll never look elsewhere for the parts I need.

Date of experience: May 6, 2020
Maryland
2 reviews
0 helpful votes
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I have a 15 year old Power Wheel Jeep that had been outgrown by its original owner (my grandson-now 18). I cleaned it up and purchased a new battery two years ago and my two granddaughters used it regularly. Unfortunately the last time out the gear shift broke off in their hand and they were devastated. I promised to do my best to fix it but didn't have much hope. On a whim I googled it and found a replacement part at a reasonable price and it was shipped directly to me within a week or so. I put in the new part and it works great!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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I've never encountered a bad part for any of my repairs to my equipment that I've orderedfroom eReplacments Parts, I'd like to thank them for excellent job

Date of experience: May 5, 2020
South Dakota
1 review
0 helpful votes
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Quick easy. The rep was very polite. The pieces I order was the right ones I needed. Will order from you again.

Date of experience: May 5, 2020
Illinois
1 review
0 helpful votes
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Great Service
May 5, 2020

I ordered replacement blades for my lawn mower. The price was reasonable. Shipping was expensive.
Received them in a timely manner.

Date of experience: May 5, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398