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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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I placed my order on 4/28/20, today is 5/14. Order was confirmed on 4/28 and stated an expected delivery date of 5/4/20. I thought that was great. However, since 5/5/20 the only shipping info I can get is that the order is 'in transit', whatever that means.
So, my rating will be 1-star until I receive my order.

Date of experience: May 14, 2020
Michigan
2 reviews
0 helpful votes
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I got the part I needed really fast but our weather has been so unsettled I haven't been able to put the part on my mower yet but when I can it will be nice to be able to go in reverse.

Date of experience: May 14, 2020
Colorado
1 review
0 helpful votes
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I ordered the Toro Lawn Mower replacement Filter Kit. These parts worked great and fit like a glove. Easy installation and now I have my lawn mower for a few more years.

Thanks

Date of experience: May 14, 2020
California
1 review
0 helpful votes
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I recently ordered my air compressor parts from eParts they arrived on time, in excellent condition
And fit perfectly Thank You eParts.
Willie P.

Date of experience: May 14, 2020
Canada
1 review
0 helpful votes
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Never received the part shipping costs for an inexpensive part cost more the a new robot. Ridiculous and unable to contact support

Date of experience: May 14, 2020
Idaho
1 review
0 helpful votes
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THE GO TO PLACE!
May 15, 2020

Every time that I have needed repair parts for my power tools E Replacement Parts has what I needed. They are always on my go to list to get the job done.

Date of experience: May 14, 2020
Vermont
1 review
0 helpful votes
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EReplacementParts was not only great at getting my order to me in a timely fashion, they also had exactly what I needed, and it wasn't a knock off; it was an authentic manufacturer part. It cost a couple of dollars more but worth every penny for their quality parts and quick delivery. I will always check eReplacementParts for any parts needs in the future before ordering from anyone else. It is a well-run and professional company. Thank You.

Date of experience: May 14, 2020
Wisconsin
1 review
0 helpful votes
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I have been using eReplacementParts for a while now, and they have just about everything I have needed. From replacement parts for newer items, to the most obscure parts for older ones. With the fair prices and quick delivery, I have never been dissatisfied. Great Job, eReplacementParts!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Even with the cova19 going on my replacement piece got there quickly and I was able to cook for ny family thanks

Date of experience: May 14, 2020
Missouri
1 review
0 helpful votes
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Easy to navigate website. Charger arrived in a timely manner and had worked great so far. Would order from this company again.

Date of experience: May 14, 2020
Florida
1 review
0 helpful votes
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Covid Delay
May 14, 2020

Ordered just before shut down, received confirmation ordered was received and in process almost immediately. Then BIG DELAY because of Covid. Received another email about delay. Although I had a long wait for my order, it was due to unusual circumstances and your Customer Service was very good

Date of experience: May 13, 2020
Florida
1 review
0 helpful votes
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Remarkable service
May 14, 2020

With vivid-19 keeping many people at home, yardwork is a top priority right now... so when a piece broke off of my tiller, I was sure I'd wait for sone time to get the part. Needless to say, the part arrived much sooner than expected and I was back to work in no time. Thank you for exceeding expectations in a time where almost everything is at a standstill!

Date of experience: May 13, 2020
Kentucky
2 reviews
1 helpful vote
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Shipping holdup.
May 13, 2020

Ordered replacement cord on April 25th, it's now May 13th. Still no cord. Apparently it has stalled in route.

Date of experience: May 13, 2020
California
1 review
0 helpful votes
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"Perfect"
May 14, 2020

I'm now up and Running, The picture online matched the part that was shipped... The Part Fits Perfectly Thank You

Date of experience: May 13, 2020
Texas
2 reviews
0 helpful votes
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Great Service!
May 14, 2020

Easy website to explore and order from. Great e-mail communication from company. Good prices on genuine parts. Keep up the great work! I'll be back next time I need some parts.

Date of experience: May 13, 2020
Ohio
1 review
0 helpful votes
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Excellent
May 14, 2020

I ordered the correct part based on your information provided. I received it within two days! Sooner than I expected.

Date of experience: May 13, 2020
Massachusetts
1 review
0 helpful votes
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Shipping
May 13, 2020

Honestly your shipping in this pandemic might be justified on your end until your competitors were able to deliver them in half the time. You should hold on to the items you have and wait for the things you don't have. We should have the choice to get ( separate shipping even) not knowing the results or what's going on till after things are ordered. Very disappointed! I now found a new supplier

Date of experience: May 13, 2020
Missouri
1 review
0 helpful votes
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Ordering was smooth, the parts I needed were easy to locate on the site. Parts arrived in a timely manner and were correct per order. Thank you!

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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Great Job!
May 14, 2020

Very friendly and helpful staff. Parts arrived early and it was everything that I needed. Thanks for the friendly customer service. It is nice to have friendly people in the times we are in right now. Thanks again.

Walk with Light

Rick Black

Date of experience: May 13, 2020
Missouri
1 review
0 helpful votes
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Mower Parts.
May 14, 2020

I've always had good luck with you, and you are very courteous to me, however I do wish you would send me an e-mail or something to let me know a part of my order is on backorder. Thank you for all you do and be safe.

Date of experience: May 13, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398