On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
Paid for 2 day express mail shipment ($10.52 and more than the cost of the total purchase) and item took 6 days to get here. Called customer service 866# and prompts say due to Coronavirus unable answer calls.
Tried for a week to locate parts for my zero turn mower. About to give up when a friend suggested you guys. What a Godsend. I'll never use anyone else.
I ordered a gear shift linkage for my Poulan Riding Lawn mower on April 21,2020 and I didn't receive my part until well over a month. It takes to long to receive a part so I suggest you get with Amazon or some company that help with your shipping methods.
The bracket for the axel is plastic. It cost over $20. It broke when I tried to put it on. The price was extremely high for this part. I will not order a replacement.
Item was a perfect fit for my equipment and of good quality. Shipping was excellent. When received was immediately installed and tested with excellent results. Recommended 100%.
Finally got the parts - they are the correct ones. Got them later than the promised date. I think the delay was USPS - not sure!
They had the oil plug my air compressor needed. They let me know it might take a while to get receive the part but I got here pretty quick I will definitely look for more parts here when I need them very great company and service
This site have the worst service that I have ever experience. We purchased a part and it took 3 weeks to arrived. When the part arrive it was the wrong part. When we try to return it so they can send the correct one they pretend is to pay for the return. We have been trying to call and email the customer service on multiple occasions and the don't answer. Evenmore they dosen't provide any option or way of comunication to resolve the problem. This is the worst service ever.
First of all, it's wonderful that there is a company that has spare parts for a Presto pressure cooker received as a wedding gift 51 years ago! And then they were able to get them to me in a reasonable time considering the pandemic situation. And the price was also very reasonable. It makes it possible for me to continue to use a pot I've never stopped using (until the gasket got so stiff and shrunken that the seal was not tight any more).
The part I received was the correct part. It worked fine. The main problem and the reason for the low rating they listed to many parts as unavailable. That ment that I. Had to go to other repair parts places to find what I needed. I think that blades for this machine would still be made as that is definetly a comsumable and they were listed as not avialable. I also found shipping to be slow. It took over a week to receive the part. I have used this busness before and will again as they do have correct parts they are just not the fastest with deliveries.
Easily found replacement blades for my Jonesred Zero Turn Mower. Could not find them anywhere locally or online. Found this site and I am amazed! Everything I could need right here and GREAT prices! Thanks Guys & Gals!
Received the parts when promised. I ordered the wrong style but still worked. Drill is working and looking like new.
Received wrong part. Sent email requesting correct part and explained I shouldn't pay additional shipping for something that is not my fault. Never heard back. I will never buy from this seller again.
Exact fit, no hassle ordering and fast delivery. All-in-all a great experience trying to get replacement part.
I will purchase from this company again. Just the right part and this part was a birthday present for my landlord.
They had what I needed in stock and was sent in a timely manor. I have ordered before and have never had a problem, plus the service people have always been a big help too when I have questions.
The service was great and product performs well. I placed the order with really good customer service. One of the items I ordered was discounted. I recieved notified and the price was credited back to me with no hassle. I appreciate that.
My chain saw needed a new carburetor and as usual I called on ereplacements and they set me up quick, chain saw runs great now.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.