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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Paid for 2 day express mail shipment ($10.52 and more than the cost of the total purchase) and item took 6 days to get here. Called customer service 866# and prompts say due to Coronavirus unable answer calls.

Date of experience: May 25, 2020
Nebraska
1 review
0 helpful votes
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SteveK
May 25, 2020

Fast shipping, OEM Echo part, trimmer hasn't started or run this good when it was new. Downloaded rebuild instructions was very helpful.

Date of experience: May 25, 2020
California
1 review
0 helpful votes
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Toro unit
May 25, 2020

Perfect fit! Easy to order, Quick Delivery, Highly recommend over other places as their fit may not be precise.

Date of experience: May 25, 2020
New Mexico
1 review
0 helpful votes
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Tried for a week to locate parts for my zero turn mower. About to give up when a friend suggested you guys. What a Godsend. I'll never use anyone else.

Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
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Gear Shift Linkage
May 24, 2020

I ordered a gear shift linkage for my Poulan Riding Lawn mower on April 21,2020 and I didn't receive my part until well over a month. It takes to long to receive a part so I suggest you get with Amazon or some company that help with your shipping methods.

Date of experience: May 24, 2020
North Carolina
1 review
0 helpful votes
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Part broke
May 24, 2020

The bracket for the axel is plastic. It cost over $20. It broke when I tried to put it on. The price was extremely high for this part. I will not order a replacement.

Date of experience: May 24, 2020
Puerto Rico
2 reviews
0 helpful votes
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Item was a perfect fit for my equipment and of good quality. Shipping was excellent. When received was immediately installed and tested with excellent results. Recommended 100%.

Date of experience: May 24, 2020
Illinois
1 review
0 helpful votes
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Finally got the parts - they are the correct ones. Got them later than the promised date. I think the delay was USPS - not sure!

Date of experience: May 23, 2020
Texas
1 review
0 helpful votes
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They had the oil plug my air compressor needed. They let me know it might take a while to get receive the part but I got here pretty quick I will definitely look for more parts here when I need them very great company and service

Date of experience: May 23, 2020
Florida
1 review
0 helpful votes
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Worst service ever
May 23, 2020

This site have the worst service that I have ever experience. We purchased a part and it took 3 weeks to arrived. When the part arrive it was the wrong part. When we try to return it so they can send the correct one they pretend is to pay for the return. We have been trying to call and email the customer service on multiple occasions and the don't answer. Evenmore they dosen't provide any option or way of comunication to resolve the problem. This is the worst service ever.

Date of experience: May 23, 2020
Connecticut
1 review
0 helpful votes
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First of all, it's wonderful that there is a company that has spare parts for a Presto pressure cooker received as a wedding gift 51 years ago! And then they were able to get them to me in a reasonable time considering the pandemic situation. And the price was also very reasonable. It makes it possible for me to continue to use a pot I've never stopped using (until the gasket got so stiff and shrunken that the seal was not tight any more).

Date of experience: May 23, 2020
Minnesota
1 review
0 helpful votes
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The part I received was the correct part. It worked fine. The main problem and the reason for the low rating they listed to many parts as unavailable. That ment that I. Had to go to other repair parts places to find what I needed. I think that blades for this machine would still be made as that is definetly a comsumable and they were listed as not avialable. I also found shipping to be slow. It took over a week to receive the part. I have used this busness before and will again as they do have correct parts they are just not the fastest with deliveries.

Date of experience: May 23, 2020
Florida
2 reviews
0 helpful votes
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Simple Process
May 23, 2020

Easily found replacement blades for my Jonesred Zero Turn Mower. Could not find them anywhere locally or online. Found this site and I am amazed! Everything I could need right here and GREAT prices! Thanks Guys & Gals!

Date of experience: May 23, 2020
Florida
1 review
0 helpful votes
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Dewalt clam shell
May 23, 2020

Received the parts when promised. I ordered the wrong style but still worked. Drill is working and looking like new.

Date of experience: May 23, 2020
Florida
1 review
0 helpful votes
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Dremel MM20
May 23, 2020

Received wrong part. Sent email requesting correct part and explained I shouldn't pay additional shipping for something that is not my fault. Never heard back. I will never buy from this seller again.

Date of experience: May 23, 2020
Massachusetts
1 review
0 helpful votes
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Exact fit, no hassle ordering and fast delivery. All-in-all a great experience trying to get replacement part.

Date of experience: May 23, 2020
New Hampshire
1 review
0 helpful votes
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I will purchase from this company again. Just the right part and this part was a birthday present for my landlord.

Date of experience: May 23, 2020
Nebraska
1 review
0 helpful votes
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All Parts Recd
May 23, 2020

They had what I needed in stock and was sent in a timely manor. I have ordered before and have never had a problem, plus the service people have always been a big help too when I have questions.

Date of experience: May 23, 2020
Maryland
1 review
0 helpful votes
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Very satisfied.
May 23, 2020

The service was great and product performs well. I placed the order with really good customer service. One of the items I ordered was discounted. I recieved notified and the price was credited back to me with no hassle. I appreciate that.

Date of experience: May 22, 2020
New Jersey
1 review
0 helpful votes
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Broken carb
May 23, 2020

My chain saw needed a new carburetor and as usual I called on ereplacements and they set me up quick, chain saw runs great now.

Date of experience: May 22, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
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