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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Amazing place!
February 9, 2023

Seldom do i experience such extraordinary customer service. My vacuum cleaner part ( which was much needed to complete a project) arrived in TWO DAYS. It is a new hose for the small Oreck canister vacuum which essentially gave me a whole new vacuum for 30 bucks. Extremely happy with the part and the positive experience dealing with this company's online shopping website.

Date of experience: February 9, 2023
Texas
3 reviews
0 helpful votes
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Great!
February 9, 2023

The top to the coffee container that catches the ground coffee that fits into my Krup coffee grinder broke rendering the grinder useless so I Googled where I could get another part. The catcher container itself also had a break at the top. I found ereplacementparts.com and saw they had both parts at very low prices so I ordered those parts. I got the parts very quickly and they did turn out to be the correct parts and they fit my grinder so now my grinder is working again. I'll definitely use this site again.

Date of experience: February 7, 2023
Utah
1 review
0 helpful votes
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Needed a replacement part for my Breville 870xl and ereplacementparts.com had it. It was a solid, high quality OEM part, and shipping was fast. Nice to be able to get parts in this post virus, blame everything on Covid, day and age.

Date of experience: February 7, 2023
Tennessee
1 review
0 helpful votes
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I ordered a bunch of small to tiny (washers for Rigid sander) parts. All but one arrived quickly. I called. The missing part also arrived quickly. I received a credit of $3.26 on the first order. Without asking, the missing part was sent expedited shipping at $9.21. The part that was paid for $2.99 was charged again for a total cost of $13.29. OK, subtract the credit of $3.26 and it's still $10.00 for a $2.99 part that should have been included with the order to start with. OK,I have all that I ordered, it was just expensive to me for your mistake.

Date of experience: February 6, 2023
Arizona
1 review
0 helpful votes
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Getting parts made easy
February 6, 2023

It couldn't be easier to find parts you for repairs. Good pictures on the website of the part you need for easy confirmation that it the one you need.

Date of experience: February 6, 2023
Virginia
1 review
0 helpful votes
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Part not as advertised
February 6, 2023

Part is for DW 402 4.5 inch angle grinder. Advertised as made to Black and Decker specs. Installation was fairly simple. The problem came when trying to install the handle. None of the three ports are threaded. Handle will not attach.

Date of experience: February 6, 2023
Jamaica
1 review
0 helpful votes
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Every efficient
February 6, 2023

Product just as was described, very helpful advice, fast delivery. I only wish there was tracking available. But I surely will be buying from this seller again, thank you.

Date of experience: February 6, 2023
New York
1 review
0 helpful votes
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Awful communication
February 2, 2023

Ordered several parts for my snowblower. Two were manufacturer specific so they couldn't send the others. When I canceled those 2 parts, so that they would send the others, I recieved an email stating another part was manufacturer specific. Canceled the whole order and got everything from Amazon for 1/4 the price and within 2 days. Don't waste your time with this company. Just use amazon

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Bosch miter saw part
February 3, 2023

I needed a replacement part for my saw and eReplacmentparts had what I needed in stock. The site was easy to use and even though I was in Canada the shipping and duty was well explained and check out was simple. Part arrived and was exactly what I needed.

Date of experience: February 2, 2023
Missouri
1 review
0 helpful votes
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Parts don't fit
February 2, 2023

Milwaukee angle grinder. The thumb switch did not fit had to grind it to fit and then it was too short would not hold the switch in the on position.

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Date of experience: February 2, 2023
Oklahoma
1 review
0 helpful votes
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Just What I Needed
February 1, 2023

I needed one single screw with a hex head for an old craftsman jigsaw. I worried that I wouldn't select the right one, but this website has great diagrams and close up photos with dimensions to ensure you get the part you need. Great website! Fast shipping too.

Date of experience: January 30, 2023
Illinois
1 review
0 helpful votes
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Easy to use. There site was easy to navigate and I was able to find the parts I wanted quickly and even do some comparison pricing. Good response time from ordering parts to delivery.

Date of experience: January 28, 2023
Ohio
1 review
0 helpful votes
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Bosch xtreme
January 28, 2023

Bought drill at auction online, worked but damaged, found all the parts at ereplacement parts, now have a fully functioning drill for a fraction of the cost to buy one!

Date of experience: January 28, 2023
North Carolina
1 review
0 helpful votes
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So happy!
January 28, 2023

I love my coffee maker so much, but I broke my carafe. I despaired of getting a replacement as the coffee maker is no longer made. Ereplacements saved me!

Date of experience: January 27, 2023
Florida
2 reviews
0 helpful votes
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Great business
January 27, 2023

They are the most likely business to have what I need. Web site is easy to navigate. They are prompt with their deliveries.

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
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Great service
January 26, 2023

Reasonable prices and fast delivery. Your diagrams helped me find what I needed!
Ty. My ryobi sander is wrking perfect again!
Beverly Six, Texas

Date of experience: January 25, 2023
Minnesota
1 review
0 helpful votes
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Worked as planned
January 25, 2023

I had purchased o-rings for my leaky kitchen faucet and a new plastic piece. It was leaking at the base of the neck before due to worn out o-rings. It fixed the problem. No more leaky faucet.

Date of experience: January 25, 2023
Arizona
1 review
0 helpful votes
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Unhappy
January 23, 2023

I needed a miter guide for an old Ryobi table saw that someone gave me. I googled and up came EreplacementParts. The ad featured a picture of the part I thought I needed, so I ordered it online. $12 for the part. $6.95 to ship it. I did not know that there are multiple versions of Ryobi table saws and multiple versions of mitre guides. Who would? When the part arrived, the guide bar was too wide to slide along the slot in the table. I called to find out how to sendnit back for a refund. The woman who took the call told me that it was my fault that I ordered the wrong part, and in any case, they would not refund the shipping costs if I sent it back. So basically, I could get $12 back if I spent another $6.95 on shipping. A $14 hit to return a $12 part. I decided to keep the part and fabricate a guide bar for it. Did I say that the part itself was made of cheap plastic? Like a toy.

Date of experience: January 23, 2023
South Carolina
1 review
0 helpful votes
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My Delta table top belt sander switch after 20 years of great service stopped working. I called the 1-800 number on the owners manual and found the part number in stock at their website. It took about 6 days to be picked and shipped. Switch fit perfectly and the sander is back in service ready for another 20 years of sanding. Very Happy with their employees and quick service.

Date of experience: January 23, 2023
Pennsylvania
1 review
0 helpful votes
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Great service
January 23, 2023

Great service made it easy to order replacement part for my food processor! The price was good and website was easy to use.

Date of experience: January 23, 2023

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398