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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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It took longer than I thought to receive the parts maybe because it was sent by Post Office. The pkg arrived damaged. Also, the post office was going to send it back because you did not put my address on the pkg as I had it on my order!
Got my order in a timely manner. 1 item was missing, After numerous emails over 2 weeks, no reply. Unable to get a live person on the phone, referred me to email. No reply. Finally had to dispute credit card charge to get someones attention. The great prices and fast shipping was completely defeated by horrible customer service. Sad!
Ordering was so easy! Received my order sooner than expected. But I ordered two and only received one. No explanation in the package and the receipt didn't show amount or price, so I don't know if I did something wrong with the order, or two weren't available. I'm waiting on my credit card bill to see if I was charged for just one or two.
Ordering was easy because website information was clear and complete so I was certain that I was selecting the correct part. Delivery was quick.
Easy to replace. Works great. A bit pricey but worth it. Could have just wired the connection directly bypassing the reset switch but then run the risk burning up the motor. Cheaper to replace the switch than the motor.
The part cost less than ordering it from Waring and it arrived quickly. Great company! Would definitely order again from this company.
Nobody seemed to be able to provide the parts I needed to get my trimmer working again. Now, I had only paid $25 for this battery operated trimmer at an auction. Two years later a couple of internal parts broke. EReplacement Parts was able to get my parts to me at a very reasonable price. I am very pleased with this company.
The parts I ordered fit and work perfectly. I also watch a video that gives you tips to make the parts work better and shows you how to install them correctly.
It is a shame when one of the best product is discontinued. I transformed my new BBKiu in to a similar old one. Although with a little work the new tray fit tight in the new Char Broil, and I will buy a new one just in case.
Website easy to use, the wheel I ordered was perfect. Shipped fairly quickly, communication is great.
I needed a new roller brush for a 15 year old Dyson. They had it, supplied it and it works perfectly.
I purchased a part for my pressure washer, the website description was accurate for my machine, the part that arrived did not fit. I tried return it, but the return shipping label cost more then the part. I'm being asked to pay 19.99on the way out, additional 19.99 to return for an item that cost 10.00, that is rediculous. This is a company error, nor mine. 3 emails to date and no response, I understand short staffing, but it's been 3 weeks.
Easy to find the parts that I needed for my air conditioner. The shipping time was expected due to COVID-19.My air conditioner is like new now. Thanks.
I ordered two wheels and everything else I need to put the wheels on. Havent received anything but one part so far. Been 2 weeks. Just hoping I get all of it
I received my order in a fast time frame for which I was very pleased. Enjoyed doing business with you.
Tried to order parts for belt sander after the 3 attempts of trying to place order and repeatedly putting in info this website and it's processing format needs a complete overhaul don't waste your time went to tool direct and first attempt processed no issues. Yup cost a little more but you get what you pay for no issues no frustration.
Website is easy to navigate, found exactly what I needed. I arrived in two days. No complaints. Great experience.
Took forever to come in. Like 2 weeks only to get the wrong part. Would cost me more to send back for refund than the refund itself. Will not use again.
Finding parts for older equipment is always a problem in a shop. My tools are old enough that the parts have been out of stock for some time. Circuit boards are not forever fortunately l found the one I needed at ereplacementparts.com allowing me to to save hundreds of dollars by repairing my thickness sander instead of replacing it. Thanks guys
I did receive the new breaker switch for my saw and it did fit, but the problem with my saw was more than just the switch, so it was a waste of money.
Yes I will continue to shop here in the future if needed.
Sonya
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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