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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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First time in was the wrong part; second time the box arrived opened with no part; third time when I asked them to use UPS or Fedex, they used USPS, which doesn't deliver to my house.
I received my parts faster than my order. It was a pleasure working with everybody I talked to, which wasn't many because everybody knew what they were doing. Thanks now the hard part I have to put them on.
I order the parts that I needed. The website was easy to use. I found the parts I needed and I got the right parts that work on the first order. I got my order in 4 day. The price for the part reasonable.
Terrific service! Received the parts exactly as ordered and on time. Thank you so very much for your great work!
Part was missing a piece. Contacted customer service over a week ago and have not heard back. Look elsewhere if you need replacement parts...
It took forever to get my parts for a Craftsman string trimmer. It took 2 months to get everything. Several emails saying one part was in, then a different one, then nothing. I finally was able to talk to someone who got 4 items shipped at once. Still waited another 2 weeks for the last items. The ONLY redeeming aspect of this situation was the professional attitude of the rep who I talked to. I would look elsewhere before ordering from this company again.
Great place to obtain parts for my maintenance equipment. Great turnaround time. It would be even better if your website provided troubleshooting videos for common appliance/equipment.
Easy to find the part with an accurate description to ensure I was purchasing the correct one. Great communication regarding status and fast shipping.
Although the part itself was a perfect fit and t was shipped and sent on its way in a very timely fashion, the shippers let it sit in a shipping center halfway through its destination for nearly a week and didn't move. Couldn't understand this at all. Contacted shippers and got no reply. I would suggest finding a new logistics handler
I have been looking for replacement heat shields for my gas BBQ for the last two years now. I REALLY didn't want to have to go buy a new BBQ as this CharBroil Tru Infra red grill is AWESOME. Thank you guys for having them and getting them to me soooo FAST!
I wrote your company months ago and told you the model number of my barbecue and reason I was contacting you was that I needed the grease pan to catch the grease. It took awhile but you responded back and told me the part needed. I ordered it 6/17 and paid extra money for expedited shipping. Order # ******* Took much longer than expected and although it's a correct piece you didn't tell me I needed the larger pan as well with the any screws It's July 21 and I still haven't used the bbque. I feel like that both pans should of been made aware to me and I would of ordered both w hardware needed and paid one shipping fee. Not very happy with your service. Please send me the larger grease pan n hardware needed to attach it ASAP. Thank u
Ordered the part online and received it within a week at most. Was a perfect match to the jar I was replacing. Was well wrapped and the box had plenty of cushioning in it. Could not ask for anything more!
Great fit. Perfect for my Ridged band saw. I had them o in about 30 minutes without taking the blade off. Plenty of slack lowering the top pulley.
Efficient and exact on the product model and serial number and brand name. Very easy ordering and finding your exact part from their parts ordering chart!
When buying (part), you should consider purchasing (these parts) as they tend to need replacing at the same time
I have always ordered parts thru here and never had a problem, always receive parts in a timely manner unless they say it might take more time due to the virus
I already had the mfr part numbers when I looked at eReplacementParts, but they had all the info to confirm that I was looking at the correct parts. They had them in stock, shipped when expected, arrived when expected and the parts were correct. I will definitely use them again.
I needed a new discharge chute for my lawnmower. Also decided to replace the air-filter while I was at it.
Went on the website. Found the part numbers. Ordered them. They arrived in a few days. I've used the mower a few times now. Both parts fit and seem to be working fine.
I received a replacement light shield for my range hood. I called and was given the help I needed to order the replacement part. It arrived and fit perfectly. Thank you for offering replacement parts at a fair price. The product took several weeks to get here but I was told this when I ordered it. Very happy with eReplacementParts.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members