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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I ordered two parts on 6/18 - order *******
Received one part on 6/30 and I was very happy with that, however no paperwork with delivery and I have sent five emails to ask when other item is shipping and no response, however I have paid for both. They do not answer phone and you can not leave a voice mail. When I look at my order online it just shows delivered, however I only got the one item. I just need them to contact me
Finding the right parts can sometimes be difficult. I received the correct high quality parts I required and got them within a couple of days! Thank you!
The treads were much to large to fit my older Echo 302 Fuel tank.
It may fit the newer saws, but they do not fit at all! On my older saw. Can you help me with this problem?
Craig Smith 181 Shea Derive Marion N. C. *******, Email *******@gmail.com
Phone 828/738-4937
Instructions neglect to show the spring that is needed and how it fits with the part. Fortunately, I found the spring and managed to make it work with the new part.
I ordered a switch for my table saw & received it within a week as promised. It was an original replacement part. No issues.
My order was processed and I received my replacement parts In the quoted time unfortunately I ordered the wrong part. Customer service was great until I needed to return the part and request a refund. I have emailed several times and only received an automated unhelpful response. The "easy" online return method doesn't work. It says system cannot find my order although I have the order number. I would have liked to be able to return the parts and just reorder the correct part but instead I'm stuck with it. I hope this reaches a live person and then I can get a response since the email approach isn't working.
The order i received was on time and exactly what was ordered. If I need mower and trimmer needs in the future I will purchase them from eReplacementParts for sure.
Excellent service on all orders I have placed. I am amazed at parts that are available like for my 20 year old Huskie weed eater that runs like new thanks to repair part being available.
The parts I ordered fit great... They were just about like original. The shipment was as promised. Arrived on the day promised and the tracking was great. Will buy from again...
Thank You,
John...
Was easy to find the parts I needed, and cost wasn't "too bad". The parts were here within 5 days, (before I needed to use the equipment again). Will definitely keep in mind when I need parts again.
Still waiting for my part and any response from eReplacementParts. This is really B. S. They say their customer service response times are late and covid-19 related, I don't believe it!
Over a week ago I informed you that the order I received only had one item. The other item only came in an empty plastic bag. I still have not received the part or any response from you.
Happy with" replacements parts ", they have My order in stock. Delivered on time, good shipment delivering. Good price I fix my old but good dewalt grinder and still grinding. Thanks replacement parts.
There was a bit of a dealt due to the item bring out of stock. The company notified me via email and a few days later I was informed it was on its way. The attachments fit perfect.
Gas cap fit perfectly, now when I start the log splitter will see if it does not leak. Order came very quickly with the pandemic we are dealing with.
Fit perfectly and work great. Bought for my DeWalt disk sander. Fast shipping and great price. Thanks
I needed it You had it I bought it... equals great customer to seller relationship... next time i need something you have i'll continue our great relationship.
My Makita radio had a damaged antenna, & I found through this Company. The part arrived very quick, & it looks to be an OEM part, & if the time comes should I need a part for something... I will go here first!
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members