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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I emailed last week regarding returning the top that I bought. I never heard back and stuck with a top that does not work with my cuisinart.
I ordered two parts from this company. One for my older Craftsman lawn mower and one for my newer Toro lawn mower.
The belt I ordered for the Craftsman was a snap to put in. No problem at all. Quality product.
The oil filler tube I purchased for my Toro lawn mower didn't fit. It was too large where it goes into the engine, I'll have to return it.
This company has all the parts you need and you just need to make certain you order the correct ones.
MAS
I purchased a carb, for a ryobi weed trimmer, it was the wrong carb, sent it back after talking with a person on the phone supposed to have refunded my money, purchased a second carb it was the same as the first one wrong one fot that machine i also have returned that one but it looked like i was not getting a full refund. I have purchased here before. Last time i called i could not even get a person had to do everything through the computer. Hard to straighten things out when you cant talk to a person, little dissapointed with that
Quality parts for my old weedeaters fast shipping Thanks, Keep up the good work your repeat customer!
Very poor service no co tact no body to help you took money long delays. I would have purchased on Amazon if I had known! DO NOT BUY FROM HERE!
The invoice for part received had correct part number on it but the part that arrived was not what it was supposed to be (wrong part packaged). That was over a month ago and I have sent 3 emails to customer service about it since the website drop down box describing the issue doesn't list an option for wrong part packaged. I am still waiting for the initial contact back from customer service to resolve problem or receive a refund and adamant that I shouldn't have to pay return shipping charges for error that was no fault of mine.
Thanks guys,
You were the only place I could find the lawn mower blades I was looking for. They work great. It was great doing business with you I will be back again to shop.
Wasn't the part I Needed. I needed a small "c" shaped coupling and got a 4-5" plastic piece with ridges on one end that was considered a coupling.
My part was shipped fast, thank you for the fast handing of my order. Part was easy to find on your site and order
Payment easy also.
The wrong Makita brushes were shipped. The packing list shows what I assume is correct part number CB75, however the box that was received was marked part number CB-303. Since the shipping charges were equal to cost of the parts it's not worth the hassle or additional cost to return for replacement.
I tried to return an item that was listed incorrectly. The website is not working. I called customer service but they are not accepting calls because of coronavirus. So I emailed. It's been 3 weeks and no response. Would not use them again.
I was really pleased with the purchase of a replacement handle for my brother-in-law's Ryobi hedge trimmer. (It seems that somehow when I borrow a tool it ends up broken and I get unjustly accused of "tearing it up") At any rate, I found the needed replacement part, ordered it, and received it within two days! Bravo! He will never know it was broken. Excellent quality and service. Highly recommend.
Really quick delivery. I will order more parts from you, there's a lot of part that can't find from somewhere else.
I ordered a product on July 29,2020. Today August 13,2020 I still have not received the product... The original shopping method says fed ex... and then I log in says by USPS... pay $14 for shipping and still have not received...
Part fit and worked with minor reworking. The website indicated no parts were available for this saw. I purchased the part that looked correct. It was correct except that one vertical guide was too thick for the groove in the frame and I had to mill off 0.015". Could have done it by hand with an angle grinder but I had a mill so I used it.
I thought I was buying replacement parts for my Coleman Dome tent... I could get and install / replace the broken original ones with... Not so... These " Replacements parts " have to be sawed down and then strung together... This NEW pole assembly DOES NOT now fit back into the original Coleman Dome tent bag... What a head acke! L
Part came in as timely manner as Surepost would allow and works perfectly even starts without ether which it has not done in years
The lens on our heating fan combo in our bathroom broke and I was sure we would have to buy a new fixture, but after locating the model number on the fixture, we ordered the lens and when it came in it fit perfectly. I will look to them again when I need a replacement part
Shipped 3 of 4 items. 2+ weeks of waiting for response from customer service to address issue. No communication so far. Unreachable.
I ordered a 6qt crock pot, the first one I got was shattered. They replaced it, free of cost but it took an additional 4 months to get it. I finally got it last week and it's the wrong size. I finally just ordered a new crock pot instead of trying to replace the broken stoneware. It's a waste of money to try to order from this company. They said it was in stock both times when I ordered it. I ordered the original one in February. It's August. Thankfully, my aunt had a 7qt crock pot so it wasn't a complete waste.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members