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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Illinois
2 reviews
0 helpful votes
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Quantity
September 15, 2020

I ordered a pressure gauge for a canning. I swear it's description said lock nut, washer & new gasket for gauge. I received the gauge and a rubber threaded? Nut? Which I wouldn't feel comfortable using alone.

Date of experience: September 14, 2020
New Jersey
1 review
0 helpful votes
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All wrong
September 14, 2020

Wrong part was sent, return mailing was not as simple as they claim. Praying noting out the label to return did not work out. Mail would not accept it.

Date of experience: September 14, 2020
Louisiana
1 review
0 helpful votes
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Missing parts
September 14, 2020

I got handles without the pins to keep handles secure to wall! Very poor. I would have given zero if I could have!

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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Sander part
September 14, 2020

I ordered part and it arrived ok however, I found it was the wrong size.

I have left four messages via email to return and no one has gotten back to me. You can't get a hold of them via phone. I called twice and was on hold for over 30 minutes each time and no one answered.

Very very poor service!

Date of experience: September 14, 2020
Texas
1 review
0 helpful votes
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Best site
September 14, 2020

I've used ereplacementParts multiple times now for various parts for small appliances. It is easy to research the part number, easy to order and always arrives quickly - even in these chaotic times.

Date of experience: September 14, 2020
Massachusetts
1 review
0 helpful votes
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Return Customer
September 14, 2020

The part I needed was reasonably priced, arrived at my door in less than a week, and fit my machine perfectly. Back in business! Thank you!

Date of experience: September 14, 2020
Wisconsin
1 review
0 helpful votes
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Cuisinart replacement
September 14, 2020

Was thrilled to be able to find a bowl replacement for my immersion blender set-up. Shipping was slow but in these Covid times to be expected.

Date of experience: September 14, 2020
District of Columbia
1 review
0 helpful votes
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Saw
September 13, 2020

New brushes for skill saw were a perfect fit. Ordering was easy. Only a few days wait time. Will be a returning customer. Thanks.

Date of experience: September 13, 2020
Nebraska
2 reviews
0 helpful votes
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I needed wheels for my outdoor grill. I thought I would have to purchase something that wasn't like the original and would probably have to alter, and modify whatever I could find to make work.
I decided to search the internet and found exactly what I needed from eReplacement Parts.
I placed the order and in a short time my grill was back in good shape without having to make any modifications.
Thank You!

Date of experience: September 13, 2020
Michigan
2 reviews
0 helpful votes
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Reliable
September 13, 2020

3rd time I've shopped with you. You always seem to have what I need and great shipping. Definitely a returning customer.

Date of experience: September 12, 2020
Louisiana
1 review
0 helpful votes
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Wrong Part
September 12, 2020

I have tried to contact you but because of Covid i have been unable to do so. I recently ordered an air filter for my generator, it came in on time, but it is the wrong filter. The filter you sent me was 3.5" x 5". I need the air filter for a Subaru motor Model EX13D/30D. Pease have someone call me at *******808. Ref order number *******

Date of experience: September 12, 2020
Colorado
2 reviews
0 helpful votes
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Had the right parts!
September 13, 2020

One of the few companies who provide the correct parts for Karcher Power Washers, fast reliable service at a reasonable price, thank you eReplacement Parts.

Date of experience: September 12, 2020
Ohio
1 review
0 helpful votes
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Reliable
September 13, 2020

The order consisted of multiple parts with one "hard to fill part" because of none in stock. EReplacementParts kept me up to date and even though it took time to fill the order I am completely satisfied.

Date of experience: September 12, 2020
Texas
1 review
0 helpful votes
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Bad Service
September 11, 2020

These folks are terrible at customer service!
Their site says parts will ship same or next day, it takes weeks to get things, IF you get the item! Waited for a saw guard for 3 weeks, finally said it was delivered a week ago, not to me it wasn't! And I still haven't heard back from anyone about it!
All the crying about COVID and no staff is pure BULL$#*!!
If you can't service customers, shut down your goddamned website.

Date of experience: September 11, 2020
New Jersey
1 review
0 helpful votes
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Has the hard to find items
September 11, 2020

I have purchased from this store many times and always has what i need and prices are reasonable. Always fast shipping and have not had to return anything. A pleasure to do business with.

Date of experience: September 11, 2020
California
1 review
0 helpful votes
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I received the replacement parts fast and the repair was simple using the instructions provided. I simply removed the old fan/motor panel and replaced it with the new one. Entire job took about 5 to 10 minutes!

Date of experience: September 11, 2020
Washington
1 review
0 helpful votes
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Mistake
September 11, 2020

The cable is not the correct part I need to return will recheck part # to make sure that I ordered the correct part

Date of experience: September 11, 2020
Alabama
1 review
0 helpful votes
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The right parts you need
September 11, 2020

You can get the right thing if you look for it. I found it at E replacement parts. Easy to install a to install.

Date of experience: September 11, 2020
GB
1 review
0 helpful votes
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Added cost
September 11, 2020

Not happy as I've already paid for post. Why is it I've had to pay this. I wouldn't have brought it if I'd had known

Date of experience: September 11, 2020
Wyoming
1 review
0 helpful votes
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Disappointed
September 11, 2020

When my Ryobi 40V Cordless Lithium-Ion Power Head RY******* string trimmer quit working, I turned to your web site to order a new switch. I specifically ordered a new switch for my RY******* and was delighted when it arrived as promised. Imagine my surprise, however, when I opened my RY******* and found a larger, hard wired switch that your smaller, component style switch could not possibly fit. I was NOT happy!

Date of experience: September 11, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398