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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I ordered a pressure gauge for a canning. I swear it's description said lock nut, washer & new gasket for gauge. I received the gauge and a rubber threaded? Nut? Which I wouldn't feel comfortable using alone.
Wrong part was sent, return mailing was not as simple as they claim. Praying noting out the label to return did not work out. Mail would not accept it.
I got handles without the pins to keep handles secure to wall! Very poor. I would have given zero if I could have!
I ordered part and it arrived ok however, I found it was the wrong size.
I have left four messages via email to return and no one has gotten back to me. You can't get a hold of them via phone. I called twice and was on hold for over 30 minutes each time and no one answered.
Very very poor service!
I've used ereplacementParts multiple times now for various parts for small appliances. It is easy to research the part number, easy to order and always arrives quickly - even in these chaotic times.
The part I needed was reasonably priced, arrived at my door in less than a week, and fit my machine perfectly. Back in business! Thank you!
Was thrilled to be able to find a bowl replacement for my immersion blender set-up. Shipping was slow but in these Covid times to be expected.
I needed wheels for my outdoor grill. I thought I would have to purchase something that wasn't like the original and would probably have to alter, and modify whatever I could find to make work.
I decided to search the internet and found exactly what I needed from eReplacement Parts.
I placed the order and in a short time my grill was back in good shape without having to make any modifications.
Thank You!
I have tried to contact you but because of Covid i have been unable to do so. I recently ordered an air filter for my generator, it came in on time, but it is the wrong filter. The filter you sent me was 3.5" x 5". I need the air filter for a Subaru motor Model EX13D/30D. Pease have someone call me at *******808. Ref order number *******
One of the few companies who provide the correct parts for Karcher Power Washers, fast reliable service at a reasonable price, thank you eReplacement Parts.
The order consisted of multiple parts with one "hard to fill part" because of none in stock. EReplacementParts kept me up to date and even though it took time to fill the order I am completely satisfied.
These folks are terrible at customer service!
Their site says parts will ship same or next day, it takes weeks to get things, IF you get the item! Waited for a saw guard for 3 weeks, finally said it was delivered a week ago, not to me it wasn't! And I still haven't heard back from anyone about it!
All the crying about COVID and no staff is pure BULL$#*!!
If you can't service customers, shut down your goddamned website.
I have purchased from this store many times and always has what i need and prices are reasonable. Always fast shipping and have not had to return anything. A pleasure to do business with.
I received the replacement parts fast and the repair was simple using the instructions provided. I simply removed the old fan/motor panel and replaced it with the new one. Entire job took about 5 to 10 minutes!
You can get the right thing if you look for it. I found it at E replacement parts. Easy to install a to install.
Not happy as I've already paid for post. Why is it I've had to pay this. I wouldn't have brought it if I'd had known
When my Ryobi 40V Cordless Lithium-Ion Power Head RY******* string trimmer quit working, I turned to your web site to order a new switch. I specifically ordered a new switch for my RY******* and was delighted when it arrived as promised. Imagine my surprise, however, when I opened my RY******* and found a larger, hard wired switch that your smaller, component style switch could not possibly fit. I was NOT happy!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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