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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very easy and convenient.
I was finally able to find a durable jumprope for my children. So glad they are playing outdoors and being active, instead of being indoors playing video games!
Good quality products that were either delivered before or on the due date. Excellent customer service. Great prices. I usually look to Epic Sports when comparing prices. They usually have the identical item pr something very similar for alot better price.
Have ordered for several years always get great quality and exactly what you pay for!
Easy and good experience.
Very user friendly to shop closeouts on your website.
Everything's great
Epic Sports frequently has the best value products, combining good quality at the right price.
Great customer service and the order arrived quickly. The products are exactly what I ordered.
They have always shipped products quickly and the prices are great.
Should have pay pal
I ordered my pants according to the size chart, however they were too big.
Epic sports has become my go to site for a wide variety of items for our softball organization!
Ideal customer service experience. Received much faster than anticipated. Great quality. Keep it up!
We ordered two kids baseball caps, and they came true to their description. They were also delivered sooner than estimated. Very happy with our purchase!
Your shipping fees are ridiculously outrageous
Always reliable- fast shipping, consistent order updates and items are always as described. My go-to site for baseball stuff!
They have what I am looking for at a reasonable price.
Easy to find merchandise
Website was easy to use, shipping was fast, price was competitive. Would use again
We are very pleased with our purchase (quality products at an affordable price). The jerseys are a great fit for our boys and also a perfect match with the socks. We will definitely be ordering again. Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!