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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great!
Inexpensive quality products
Great choices, great prices, and fast deliver
The only downfall was that one of the jerseys appeared dirty on arrival.
I'm a value customer
Just as described. Very satisfied. Thanks
Nice site and prices. The filter options don't work exactly like you want.
If it was only possible to give zero stars.
I ordered over $2000 of merchandise for a baseball team. Charged out the nose for shipping and missed the delivery date by over a week. I am still waiting on a separate order that I ordered over a month ago.
Good Luck getting through to customer service unless you are willing to sit on hold for well over an hour. Selecting the call back version may get you a call back over 8 hours later. They feed you typical "customer service" lines, until you call them out on it. LESSON LEARNED - Stay away from Epic Sports.
I ordered 23 pairs of royal blue socks and the color was perfect, it even arrived super early! First time ordering from this website and i'm completely satisfied!
Letterman jacket It was soft and thick no complaints at all. I also ordered shorts And I have nothing but good things to say about them
Part of my order had to be cancelled due to being on backorder and that caused me to find a similar item in another location which was not convenient at all (also I couldnt find exactly what I wanted). At least I was credited for the item. I also thought Shipping cost was a bit high.
Ordered 6 softball fielder's masks for our local rec association for a fraction of the brick and mortar price; was pleased when they arrived a week ahead of the estimated delivery date. Overall, it was a great experience!
Received the product quickly for the socks and dugout equipment I ordred. Thank you so much for your service.
Product came as advertised. Quality is great.
Great experience. Delivery time was great!
Items were great very pleased
Confusing payment I had to re enter my credit card number multiple times
I ordered a 12lb shotput. Epic sports had the best price for it. It took a week to get it and once I received it, it was literally a shot put, put into a small box. By the time it got to our doorstep, the box was smushed all over and took the shape of the shotput. I'm so thankful that it didn't come out of the box. Other than that, the shotput was in good order and again, they had the best price.
Always easy to order from this site!
Hello! This still isn't right. Original order #******* 28 socks cost $173.32 plus shipping.
Your new order #******* Credited back $167.05. No idea where that number came from? And since they were so slow I had to just reorder that #******* 28 socks cost $173.32 + $15.02 shipping for a total of $188.34. So your/their screw up and slowness is costing me $21.29! Not sure how or why it should cost me? Cost me money and lots of time since every time i called to check on this order was at least 45 min wait time once was even 1 1/2 hours! Called at least 3 times! Original order was 3-13-2018 finally got the right socks on 4-2-2018! And only then because I couldn't wait any more and reordered myself!
Kiley Rowe
My daughter turns 4 in May and as an early birthday present, her 7 year old sister wanted to buy her soccer gear for her classes that start on SATURDAY APRIL 7th. Epic Sports sent the wrong size shoe - sent a 3 (big girls) instead of an 11.5(little girls). Several attempts have been made by my husband and myself to email and call to get the correct size sent to us but we have had ZERO response back. Our daughter has her first game in 2.5 days and we cant even get acknowledgement from Epic, let alone get them to fix their screw-up. Now I have 2 disppointed little girls - my daughter who is about to start soccer with no cleats, and my older daughter who thought she was picking out a very thoughtful birthday present for her little sister!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members