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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great! Easy to navigate site
Found what i needed will be ordering more
Good prices, hopefully the shirts feel nice
This order came in a reasonable amount of time ordered 03/30/2018 received 4/7/2018, however I'm still awaiting an order I placed 3/18/2018 that cost over $800.00
Quick delivery of a reasonably priced product.
Always consistent product and service from Epic Sports.
Socks had holes in them and glasses were small enough to fit a toddler. Prices were cheap and didn't want to waste time trying to return products
It was great I would use it again
Epic is always the first place I look for team orders.
The shot put i orded was very scratched and chipped.
Great customer service/delivery timing
Product was well made and was shipped within a very reasonable amount of time.
One of the blouses I ordered, the Blue Generation pink blouse had a stain on it out of the package. Was vedy disappointed. The Edwards blouse was perfect.
Great prices, many selectioms and fast delivery.
Great Service, Thanks
Awesome experience. Ordered for our softball team
It was very easy
Quick, easy and cheaper than other sites
No Copmplaints
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!