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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast delivery and hats are just what I ordered
Very great satisfied if the purchase great price
Easy to use website for locating and ordering prodeucts
Awesome prices. Great quality.
Quick checkoutevdrything was quickly received and just what I ordered. Good products
First time I've used EpicSports, upon recommendation of a fellow coach, and I was impressed with the pricing, ease of ordering, and the speed of delivery. I will definitely make EpicSports my go-to in the future.
The entire searching, ordering, and delivery process was simple and worked out perfectly. I ordered a large quantity of shirts of various colors. I received everything I ordered within 5 days without any problems. The product material was correct because I sampled a few items on an individual basis before placing a large order. This may help everyone out because you will know what you are getting ahead of time. Customer service was available to help if there was a question with your order. Overall, a great shopping experience.
W. B.
Good so far it was great
Got my items in due time even though i placed order sort of late. Everything was exactly as stated. Pretty good gear for beginning umpires who are just trying to get their toes in the water right now. Would recommend to any seeking decent gear
Great price for what we needed.
Happy with my last order. I'm sure this one will be great.
We have ordered jerseys from Epic Sport multiple times. Good prices and good quality jerseys. We will continue to order from Epic Sports.
Great
Flawless transaction, quick shipping, items exactly as described. Would not hesitate to recommend or buy from again.
I have been shopping here for years great product and services.
I like getting things through Epic. I have yet to be disappointed with any purchases so far.
I have no complaints about the ordering or the shipping process from them!
Quick easy and efficent!
My only thing would be maybe a better packaging job because my box was ripped and one of the balls had fallen out.
The wrong order was shipped to me. My email to Epic Sports was ignored. When I tried calling them I was told to wait on hold for over an hour. It took a week before I was able to reach someone who could send me my correct order.
I ordered the pocketed crewneck sweatshirts. The shirts fit nicely but the pockets are super small. So, it's like why'd you even put a pocket here if people can't fit their hands in them? Is how I feel at this point. Therefore, I wanted to do a return but unfortunately, there's no paid return shipping option and there's a restocking fee. I think I got the short end of the stick. Not too sure I'll be ordering from here again due to my bad experience. A 1st impression is always your best/worst impression. Ijs
My order was small and relatively simple. Four pairs of socks in assorted colors. The order was complete on delivery, and delivered within the anticipated time window. Happy customer.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!