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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very efficient process.
Easton bat dented in multiple spots the first time it was used.
Very fair pricing and quick delivery
Epic Hats has very good hats and very sturdy not flemzy like a lot of the hats nowadays
All of items arrived quickly. Products were exactly like I ordered. Bag arrived quickly and embroidery looked great.
Great products! Quick delivery
I was very satisfied with the service. The delivery was fast and correct.
Good service except one pair of shorts was too small
I took the jerseys to a local print shop and they asked how much I paid for the jerseys cuz they couldve order the same ones. I told them what I paid and they said they cant even get it that cheap through wholesale. Thanks guys love the pricing and jerseys turned out great
Overall good, shipping too high though
I have shopped with Epic for years. The only issue I have is that sometimes the sizes do not match up with the chart or the fabric is not attractive or flimsy or too thin. Your prices and delivery are excellent and the colors and most products are great. If I buy three or four items - maybe one will not work. Also - often if I love something and go back to order...they are GONE!
Very easy to navigate and find what I was looking for
I ordered a large amount of the same item for our student athletes. I was happy with my experience from start to finish. I will order again.
Love buying through here - great prices, quick shipping and if you have to call customer service they are great with awesome follow up. Will continue shopping here.
Received the two Marine Corps Banners that I had ordered and am very pleased with both items. I am also pleased with the speed in which I received them. Thank you for the items and the excellent service. John Sheehan
Quick and easy shopping/checkout!
The site is user friendly and I found everything I needed!
Will definitely order more stuff from epic very satisfied I ordered the diamond mesh D series hat best value for sure
Great product, quick turn around time!
Great apparel inexpensive prices
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!