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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Awesome prices, although it would be nice to see free shipping for large orders.
I placed an order last week which was to be delivered today but after not receiving any tracking info, I called your company to see what was going on with my order. Something went wrong and it was never processed. I called customer service and they tried to look up my order but also could not find it. I was then transferred to sales but they weren't able to find it either because I was told they couldn't find my email address or any info on me me or the order I placed last week. I then went back online to re-order and my email address came up as already registered. I am hoping the 2nd time is the charm and nothing goes wrong with this order and I receive my items.
Thanks for the speed of checkout.
I was looking for basketballs for my son's school. Epic Sprots had the balls at a great price and were the exact school colors. To my surprise, they arrived at my doorstep the next day; defect free. 100% satisfaction!
User friendly, quick delivery
Each player socks shrunk after washing and drying. Never had this issue with socks.
Great!
Always happy with the quality of product and time to get them
La
As always, these fit the need! I use champro products because they last and most of their pants are adjustable in length to fit our quick growing kiddos. Good quality pants!
Great selection of products offered thru Epic Sports, and the prices offered beat pretty much any other online competitor. Will definitely buy thru them again for further umpire needs.
Great experience it was an easy process.
Perfect- fast shipping. Items as described and better!
No issues fast shipping. 2nd year ordering very satisfied with price and products.
Easy- and accurate.colors were perfect for my theaterical production. The garnets washed and held their colors!
A very quick ship date and delivery. Very happy.
I ordered these balls on 3/31 and received them half a month later on 4/17.
Customer Service is great
Prices are great
Delivery very poor
And when I call there is over half an hour delay just to speak to someone.
Good product, good prices
The sizes were way off and they were on clearance so I am stuck with them. 3 pants and one jacket that none of my kids can wear.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!