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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Timely delivery
Order size Adult Large shorts. They were very very large. I'm 5'9" and the shorts still go down to the top of my calf.
Good products delivered quickly, every time.
My new favorite website! Great deals and fast shipping!
Competitive prices. Items always in stock.
The shipping was fast and I am pleased with the product. I will order again.
Great pricing and fast shipping
Happy with service
We're in a tournament for adults in my community and need a simple, reversible, quality uniform to show our team pride. Perfect!
Great online shopping experience. Good prices.
Wining
I ordered the orange kick balls for a musical. They were exactly what I needed and a great price! I donated them to the local elementary school after the show. The only problem with the balls were they weren't completely round. They were slightly oval shaped which makes it difficult to play kick ball.
The products are great but some products were out of stock after I placed the order.
Close out prices can't be beat. Received product much sooner than expected.
Great value on safety orange t-shirts to keep our crew safe!
Shipping was a little high. I would rather the socks be priced slightly higher and shipping lower. It was a shock to see shipping costs were almost equal to my order.
Shipping could be a lil cheaper other than that it was great
Great site... fast shipping for in stock items. Will be back
Website is a bit confusing
Easy transaction, delivered quicker than expected. Great prices and wide selection
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!