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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Looking for a softball display case. You have the perfect one.
Great customer service, great prices. Was a little disappointed in the shipping this time around, but overall excellent.
Great fast shopping. Great prices
Great like always... but bag not made for softball. To small
It was a nice experience. This isnt my first time ordering from them.
Loved the variety of colors to match the team colors.
YM were huge pants. We're thinking Youth Medium for a 9 year old but way too big. Nice pants though, will save them. We love the bag with stitching.
This is the 2nd pair of Alleson Softball Pants I ordered. 1st pair were great. I ordered the exact pants again yet in Navy Blue. The legs and elastic were so incredibly tight she couldn't pull them up over her calf's. I tried to call them about switching them out but every time I tried to call-the wait time was over 45 mins. Other than this-shipping is super fast and we love the prices
THanks
The time between ordering and delivery seems excessively slow, but the product is certainly high quality, especially considering the price.
Order was delivered very quick, and the quality of the items were very good. Will definitely use Epic Sports again.
There is no wholesale price and if there is is too high. Too much money I only bought from Epic Sports Because the customer insisted on it..
Prices and quality are great although shipping was a little more. I enjoy shopping here
Delivered when promised.
Awesome items! Great pricing and quick turn around! Ive bought items for several sports this year and have been happy with all of my items!
Always the best prices, quick delivery and awesome selection
Great selection of sports apparel and really good prices. My only issue is the cost of shipping... most of the other suppliers I use for "blanks" have free shipping over a certain amount, normally over $199 or some as low as $49. My last order was $327 and shipping was $28.72, almost 10% of the order! Shipping is on the slow side too, compared to other suppliers who ship same day on orders received before cutoff... which means I get in a day or 2. Epic normally 2 days to ship the order, which translates into a week before I receive my items. This makes a big difference when I have to decorate and deliver shirts to a team in a hurry!
Always great quality products for unbelievable prices. Shipping was fast too!
My review is on part of return if had to would had to repay for a retrun many others do for you as you already paid. This is slap in face also have to call to retrun these two can become better and fix. My stuff is fine nothing wrong with it 3 out of 5
Great shop! Excited to shop here in the future.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!