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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent customer service and quick turn around.
Simple, exactly what I needed on clearance =)
Great selection and easy ordering process. Happy with the product.
I contacted customer service to ask why there wasn't an economy shipping option. I had ordered 3x the product the week prior with shipping half the price but when I ordered just 4-5 arm bands I had to pay $11-12 shipping, for an envelope. Paid half that for a box to be shipped to me a week prior.
5* on everything! All products very good quality. Even changed my order and everything was right. Shipping was earlier than expected.
Thanks
I really like the quality of this products and the prices
Always fast shipping with Epic Sports, great products I couldn't be any happier than to shop with them. Love them!
Items arrived quickly
Easy to order. Customer service rules! I got this product 50% cheaper than everywhere else. Wish i ordered 2 of em...
This was good. Good price everything shipped separately so when they had it it got shipped. One item was a day after the estimated delivery day.
Thank you for reaching out to me for the items that would be backordered!
I bought several hats for my son's catering business, and they loved them!
Awesome quality for low prices, and fast delivery
Was looking for some equipment for my sons to umpire and your website came up and your prices were great and my first order was quick!
The experience was excellent no issues with ordering and a great timely delivery.
Every time I order from Epic, it seems easier to do.
I ordered field paint for the first time. The paint did not arrive when I was told it would arrive. It also arrived on two different days. One box was damaged. Epic Sports was quick to take care of that issue.
I was pleased with the paint and will order it again.
Web cite was easy to navigate and prices are great
Nice
Love this site!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!