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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Products were great
Excellent. Product was a steal in my opinion and arrived in decent timing. Will definitely be a continuing customer.
Very good experience, love the shirts
Great place to order all your sports needs.
I wish the socks had an overall length listed. Shoe size was right just a little short and she was skinned up leg because her pants shifted above the socks.
Easy site to navigate. Easy site to place an order with.
Great product, great pricing! Product was delivered as promised and on time, however, I was a little disappointed in the processing/shipping lead times and choices. I ordered a different color of the same product on a different site. The order was processed within 24 hours and received in a couple of days (standard ground) for less cost vs this order taking about a week just to process prior to shipping.
I NEEDED SOCKS AND BELTS FOR MY DAUGHTERS ENTIRE SOFTBALL TEAM AND EPIC SPORTS WAS THE CHEAPEST I FOUND THEM AND HAVE HELD UP NICELY THUS FAR!
One of the adult small shirts I ordered is more like an adult large. You could not fulfill my order of the catchers gear even though your website said it was in stock. The freight charges were very expensive.
Quick easy and good selection
Everything sounds impressive.
Is very good i love this place and talk to all my friends about you im very happy with you service's and will be shoping thank you i love this place
Very quick arrival!
Return customer-love your products
I ordered multiple items at the same time and they kept me updated on where each package was. Good customer service.
Great items good prices but restocking fee must go.Its hard to determine proper sizes If you cannot try on. I have 10 grandchildren and buy for all so lose the restocking fee it is a turn off for buying. Poppy..
I like the products epic sports offers, it is good quality.
Epic Sports has a great selection!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!