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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipped quick, great order. I didn't realize it didn't come with a facemask, so I will look into placing that order soon. This was an easy process, no complaints here.
Great price will do business again
I shop online at Epic Sports for the great prices.
My experience was awesome.
Found chair for $29 after spending $79 for yours and it is the same thing.
Could not get email and password to work and did over 100 bucks worth of business within a month. Fix it. Found chair at COSTCO for $29...guess how much more business you get from me?
Shipping cost way too high
Great experience
Items I saved in my cart were still there, after a month or so. So it made it easy.
It was easy to use the website
I'm Marine and my wife is Army and we like this site a lot.
Great items at great prices.
Not too bad. Wish I could get things more quickly than 3 weeks and $10 shipping.
Great price. Quick shipping.
They are amazing
Enjoyed my experience on the site it was easy to use and very functional.
D
Initially received the wrong order and after speaking with a supervisor, they were able to push thru the red tape and deliver the correct merchandise.
Very good on prices
Unfortunately the pants didn't fit, and after several times trying to call for a return authorization and finding out there was a 20 minute wait, I finally got smart and chose the call-back option. Should have done that from the start because someone called me back and was quick and professional about authorizing my return.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!