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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I couldn't find the Red White & Blue polka dot softball socks ANYWHERE else!! They had just what I needed and shipping was pretty fast.
Great prices for programs that work with low income children
Easy ordering with reasonable prices.
Prices are great, and I received my complete order before the estemated delivery date. I will order from here again, and recommend to anyone.
Epic Sports always comes through for us when we need a hat to match my sons' Little League team. The price is great and the shipping was super-fast.
Everything was easy fast and best price
Quick response time, my merchandise was exactly what I thought it would be. I am always happy with my purchases from Epic Sports. Quality items, competitive prices.
Great price fast delivery
Is ok
The prices are great, the product I ordered was what I wanted.
Products were shipped in a timely manner.
And fit is as described.
Very happy with them.
I wish it had been easier to do multiple colors and sizes in one purchase
Every time I have had to call in I end up on good for 15-20 minutes
Great time
The overall shopping experience was great.
Easy to use website and a lot of good options.
I love Epic Sports!
Good product for the price. Recieved the shipment fast with no issues one of my favorite go to places when I need something quick at a reasonable price. Quality is good too.
Good service and good quality of merchandise.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!