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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Have been ordering my son's shorts from here for a couple of years now and have never been disappointed.
The picture made the product look a lot bigger than it actually is
Great gear at great prices!
Great service until the warehouse sent the wrong product and it took several calls and 2 weeks to get our order.
Fast, easy and exactly what we needed.
Love the pricing but not the shipping cost and time
Great prices! Shipping not too bad for the price paid. Will def order again.
Love it thanks
Shipping and handling charge was high but had no choice but to get because this was the teams decision
Easy
This is our third order from Epic Sports. Good quality hats. We will continue to order from them.
I really like shopping with Epic sports, there is a wide variety of items for a reasonable price.
Quick and easy
Case was awesome. He helped get broken displays replaced in no time! Thank you again for great customer service
Great
Easy shop. Easy pay. Delivered timely. Product as expected. Although a very small jersey came in an excessively large box. I did not appreciate the wastefulness of everything involved with that.
Great selection
Great experience wonderful affordable prices :)
Online shopping made quick and easy-appreciate guest checkout feature
Good deals, easy to use.
5 stars, great prices!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!