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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank you for correcting our order so quickly. The item purchased worked our great. We will definitely order from here again.
Both items I ordered, my son loved! The delivery was here before date given. I plan to order from y'all in the future!
Still waiting for credit on restocking fee from first order. Epic does not take customer calls or return customer voice mails. Why does Epic label boys sizes S, M, L, instead of 6-20.
I have a return from original order.
We ordered socks for our 7 on 7 football team and the socks are thick and comfortable! They are a good price and while I hate paying for shipping, it at least didnt cost very much!
Good Products with greats prices...
The order was easy to place, prompt shipping and 100% accurate upon arrival! I would definitely recommend Epic Sports in the future and will likely use this company for multiple things moving forward!
They quickly informed me that part of my order was back ordered and asked if I would like to change to a different color. I simply removed that portion of the order and the rest was delivered within a couple days.
The jerseys we ordered looked awesome. Ordering was the easiest thing ever and we received them in a.
Good price quick shipping... o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o. O oooooooooo
Thanks for a speed shipment, items were recieved in excellent condition. All my expectations were met satisfied customer
Great price, fits slightly large on my small 12 year old, so do order size as measurement shows. Will purchase again
Epic Sports delivered on all aspects of my expectations. They were on time, easy process, exact items ordered received. Will use again. -ES
Although customer service is on top of the problem doesn't change the fact my son received wrong color helmet (3rd party vender)
Great design. Goes with my son's uniforms. Very satisfied. Highly recommend this product. Thank you very much epic sports!
Great!
So far so good
Pants didn't fit. Having to reorder
I was very please with quality of items ordered- sizing as described in description and delivery time was as promised. I would highly recommend Epic Sports
First time ordering for girls softball league and everything went well.
The time to get the item was far too long and the mask wasn't as light as I thought it was.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!