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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I love your website!
Shipping seemed a high for one small item. Other than that, everything was great.
Pleased
User friendly site
Shopping was made easy.
Super Quick and easy.Got an instant receipt via email.
Smooth transaction
Everything we bought from epic sports was great, fast shipping, would highly reccomend!
Very quick shipping and great price!
Always correct on shipments
Received the first items within a couple of days and the last Items a week later.
Everything came as ordered.
Items arrived as described within expected time frame.
Easy to use website
Overall I was pleased. The description said it had zip away sleeves and the product did not. Size was good, and product was exactly the material I wanted it to be.
Great price, great quality! Fast shippping!
Shipping should be free.
Product came early and my daughter loves it.It seems to be of good quality and the custom embroidery looks great. I would definately recommend this site to my friends.
Package was delivered a lot earlier that the date provided. Putting garment thru the wash cycle to see how well it holes up as this is needed for staff uniforms. Will post another review.
Great prices, wide selcetion, and FAST delivery! Will stop here first for sporting goods.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!