
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Over all I like the products
Thanks
It's fine except for the customer service, whose number I couldn't contact for days and kept telling me to leave behind a message but with no mechanism to.
Great pricing, selection and fast delivery!
No response from my question yet
Last box was opened, in shipping. Everything was in it. Probably needed more tape
The product pricing is hands down the best out there, however the shipping is pricey for the length of time it takes to receive a package. I'd like to see the standard shipping at a lower price and also offer some quicker options to receive orders.
Great prices - but shipping needs to be a lot lower.
Great prices. Would recommend to friends and family
It took a significant time to fulfill two items and I had paid for express shipping but it didn't seem like there was consistent shipping/fulfillment. The way the product available was displayed was equally confusing 'in stock' but not available for shipment for a month.
So far- good
My overall experience was exceptional even when I had an issue with some of my items. The customer service reps was amazing and correct the issue within a few days. I was very pleased with the company's response time to resolve the issue I was having.
Great service...pants fit as expected!
My experience was wonderful.
Great as always!
Great value for top quality products!
Thanks
Good prices. Shipping is a little expensive.
I LOVE my Toledo Mudhens hat! I have already worn it several times and received many compliments. The logo colors are bright and really stand out.
Great closeouts and competitive prices. Easy to find what I was looking for and the suggestions below the products were right on point.
Very happy with product
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!