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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Somethings were not in stock and that would have been nice to know when I ordered. Other than that everything went well and orderly.
Really good experience for being my firs time ordering with Epic Sports. Thank you
Easy ordering. Processed and shipped quickly (had to pay additional for it).
I paid extra to have the shirts by a specific date, and they came 5 days later. I tried to contact customer service, but I was number 23 in line for my call. I am a busy person and do not have time to wait on the phone an hour. DO NOT offer specific delivery date, charge more for them and then deliver whenever the heck you want! It is rude, inconsiderate, and incredibly short sighted on your end. I felt like an idiot assuring the coach when the practice jerseys would arrive, only to have them miss 2 practices and a game. 3 times I had to explain why they weren't delivered when promised. I am often team mom multiple times a year, I have 5 kids in sports, and after this experience I plan to never order from Epic Sports again. It is disappointing because the shirts turned out nice.
Na
Great experience with best prices.
Fine
I always shop Epic their prices are great and products are as well...couldn't be happier with Epic
I would like the option to choose size first, then color, not the other way around.
I am so pleased with this product, and it was so so cheap it was such a good deal, the only thing is shipping is almost as much as I paid for the product, but next time I'll just have to order in bulk, only reason I didn't is because I needed one pair quick and I don't really have the money right now to order more than one, but I am so very satisfied overall with my experience will definitely definitely be ordering again and got lots of compliments on the pants from teammates and parents, Thank you so much, Jennifer
Great!
Great
Great website
Great service & always have what I'm looking for!
Great shipping time! Love the ease of using the website.
Good, fast ordering...no problems
Great price... perfect for daily practice
First time buyer. Great experience!
Delivery of items was timely.
Delivery was significantly delayed, but the customer service was excellent and my expedited shipping was refunded. Overall the product is very good for the price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!