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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Always have a good experience with epic sports
I like that the merchandise are true to size, and everything is nice.
Very easy to find what I was looking for.
The personalized (embroidered) bag looks great and my son loves it!
The quality of the speed ladder was lower than expected. Everything else was good
Great shirts at a very reasonable price. Super fast shipping. A+
My order was correct and arrived days earlier than expected. The sizes ran smaller than the actual size ordered. I did have to return an two items due to the sizes running smaller. Customer service was good. My reorder was delivered quickly. My refund was returned quick
Shopping with Epic is always exciting and a huge money saver
RECEIVED ORDER IN FAIR AMOUNT OF TIME. HAPPY WITH THE PRODUCTS QUALITY AND FIT. I AM VERY SATISFIED. I WILL CONTINUE TO ORDER ITEMS AS NEEDED.
Ordered a cheerleading uniform for my daughter because the size ordered by her coach was too small. Quick and easy to look at the size chart to see what size was needed. Ordered a new size and it fits great. Happy with the product, she looks super cute.
One of the products I ordered was exactly as described and the price was great! However, the second item I purchased was not as described and arrived with a hole in the stiching, but it was on clearance.
I purchased all of this soccer to start a soccer school for underprivileged children in el salvador, I have put together a team of ex soccer professional players that will be teaching these young men how to play soccer. I purchased the equipment from Epic because of the quality and the price. I will be purchasing more equipment as we grow.
Danny Rivera
The quality of these jerseys at such an inexpensive price is amazing. The turn-around time and quick delivery options at affordable pricing we're why I chose Epic Sports. I will order again as our team needs warrant it.
All items arrived in a short time and as expected.
Loved the product and the speed at which it came to me
The sizes vary to much. I bought 2 baseball pants the same size and one was correct and the other with the same size in the tag is like two more sizes.
Great pricing and products
Everything I ordered came in exactly as described. My order even came in earlier than expected. I will definitely order here again!
On the website to order---I had to keep starting over-- not sure why
Great! Fit perfectly
Xoxoxo
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!