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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The shorts are way too short the price for the shipping was more expensive then the actual 4 shorts I bought in total. Overall the shipping was fast which was perfect timing for my first game. Good job.
I had a modification to my order in Less than 24hours after my order. I had to pay an additional shipping fee for 1 item that cost $2.45. I felt Epic could have waived that charge.
I CALLED TO TRY AND RETURN THE ITEMS AND WAS TOLD I COULDNT RETURN SINCE IT WAS A CLOSE OUT, I DIDNT SEE ANYTHING IN THE NOTE SAYING THIS. I SPOKE TO A REP AND ONCE I SAID I WOULDNT BE USING YOU ALL AGAIN HIS RESPONSE WAS 'EXCELLENT" HE COULDNT HAVE CARED LESS. I WILL MAKE SURE I DONT USE YOU ALSO GET THE WORD OUT TO OTHERS. BASED ON OTHER REVIEWS YOUR COMPANY DOENST CARE
As a coach I use Epic because of their fair prices. I haven't been disappointed yet
Very good products and great service
Overall experience was good. Team order option to enter direct quantities did not work for a few of the items. Had to enter multiple sizes and colors individually.
Loved our catchers gear. Fit my daughter well. Easy to order, fast shipping
The delivery window for my order were pretty vague.
Variety/Availability
Got the product before the date stated and very impressed.
The item runs very small. I generally wear a women's small, I ordered a medium and it is very snug.
Everything is great. Thank you.
No comment
No complaints. Shirts are nice and great price. Company seems legit. Would buy from them again. Wish they sent sample T-shirts before buying a bunch of shirts. Colors seem as depicted.
THE SHOPPING WAS EASY AND CONVENIENT
Very satisfied!
I love the prices, the choices and the ease.
This is my first time dealing with epic sports everything was great thank you
Delivery was challenging with this product
Great prices and products :)
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!