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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy process, good price, quality product and fast delivery.
Great
It is so easy to navigate the order
Website was simple and I found what I was looking for and the price was great
Love you all
Good Equipment, Good Price, Long Time to get here, good Customer Service!
Items arrived in a timely manner and were as expected.
None
Way too long to process order.
Fast shipping. Shirts and printing were great quality. Very affordable.
Buying from your online website it was great
Good products, good prices, but if I have to wait 3 or 4 weeks to get my order then I will order from someone else.
Good selection of items for a reasonable price.
Good stuff
I was trying to do this on my phone but you would not accept it, this was much easier
Epic Sports is always my go to for all athletic needs. It's a one stop shop with great prices and service!
Two orders placed for winter gear. Both noted by website to be available. Both times credit card was charged, and thereafter I was informed the items were unavailable. Then waited business days for the refund to show. Ultimately, time constraint was placed and a less attractive order was placed and fulfilled.
It was exactly what I wanted and expected it to be
The price was excellent and the shipping was fast. I couldn't ask for anything else.
Always a great deal and great production
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!