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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ease of ordering, clear product images and great deals!
Great experience my order came in complete no issues merchandise with no damages. Delivered before scheduled time which is great
Too long to receive orders
Product was as described. Received on time
Ordered personalized shirts for my sons football team. Very pleased with the quality of the product and the delivery time was excellent!
Ordering through Epic Sports is easy and I'm never disappointed. Competitive prices make them my first website to search for what I'm looking for.
We received quality products at a great price in a very timely manner!
Delivery takes a little long
Was very pleased with the shirts I ordered.
Very good prices, selection and quality, even though service could be a little faster.
Good products, quick delivery
Always have liked shopping with you guys. Get the items quickly and always quality items.
Tried to reach out to customer service to inquire about when my order would ship (it took almost 2 weeks for it to ship), email address for customer service would not accept outside emails.
Great service, great product
Easy to navigate, quick shipping fair price
The product was great and the delivery was speedt
Only place I buy shirts from now.
Great service and much appreciated with timing of shipments. I will be ordering again.
Like
Easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!