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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Got exactly what I ordered very quickly, and the products were of excellent quality. Can't ask for more than that!
Wonderful shopping experience yet again. They never let me down.
Outstanding from order, to contacting customer service, to delivery. Keep doing what your doing!
The product I ordered does not fit the product size ran on the small side by about one size smaller than what I usually get when I order the size I ordered
Always on point.
Horrible customer service! I never received my package! The package was delivered to a UPS access point location instead of my home! I never received my package! Contact Epic Sports customer service and they refused to refund my money or resend products! Had to file a claim with my card provider to have funds refunded! I will never shop with epic spirts again or refer anyone to shop!
Ordered great product for a great price and received in a timely manner! Actually four days ahead of delivery date.
Easy to find what I needed. Received products faster than expected, and good quality
Too slow for delivery.
Great products at an awesome price. Fast delivery.
Fast and easy
Website was easy to use! Big variety of items for sports related clothing/items. I received my product very quickly!
Order took FOREVER to me
Very quick service and shipped exactly when I needed it to.
Was a gift for a child.
Hello
I found the material to be quite thin and somewhat transparent. That was a bit disappointing.
Sincerely
Debra
Fast shipping... nice products
Excellent experience as usual. Great products at a great price
I dont like shipping charges. I would order more frequent.
Great products at super prices! I will shop here again!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!