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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything I have purchased has been excellent quality! Prices can't be beat, shipping time very reasonable, and ofcourse the selection is phenomenal. Very pleased, Thanks!
Received my items quickly and the prices were good.
I have ordered a lot from Epic for several years and have been 100% satisfied, until this order which is missing items from another vendor, the issue is currently being dealt with by Epic so I cannot review how they handle it yet I will when it is completed.
Do not buy from this company! Ordered $400 dollars worth of soccer jerseys, only to find out after they had already shipped that all of the names and numbers were printed on the front instead of the back like they they were ordered. Extremely unhelpful customer service reps would not admit company's mistake and basically said tough luck.
I ordered many items from Epic Sports and have not been disappointed. I have never had to return an item. They are my go to site. Prices are great.
Every goal keeper shirt I picked out by Rinat was either out of stock or had been discontinued. If you don't have it, don't show it online, that just makes me go looking elsewhere for it. Prices are good but really cool looking shirts were practically non existant. You can find colored shirts anywhere, I wanted something different.
Very happy with purchase and they have great customer service fast shipping will definitely shop there again.
I really love the selection that you have for Breast cancer things! I tell everybody about this website! I do purchase alot of things, I think I deserve a discount on my next order, which I'll be placing soon, I need 24 more pairs of breast cancer socks for a mud run!
Purchased team pants - order was correct and quality was good!
Made a great purchase for extremely responsible prices. I was very pleased with the overall experience. Merchandise arrived on time. Email sent to notify me of shipping. Merchandise was exceptional. I did share EpicSports with others.
I WAS DISAPPOINTED THE BAT I WANTED WAS TO BE BACKED ORDER TIL SEPTEMBER. OUR SEASON WOULD BE OVER BY THEN. BUT THE SOCKS I ORDER WERE HERE EARLY AND MY TEAM LOVE THEM.
All the experiences that I have had, have been good. They ship when they say they are going to. Nothing but good things to say about the company.
Very competitive prices. Would recommend to any coach looking to find affordable uniforms, shooting shirts, hodddies etc. Although they didn't' have all pieces to outfit my team we were still able to mange getting our team into new uniforms and hoodies. My experience with Epic has always been positive and the shipping is always speedy.
All the items I bought were great. I will buy from Epic Sports again in the future.
Everything that i have ordered from epicsports has been good quiltiy and gotten to me when they said it would be here.
The site is a life saver, the ability to purchase sporting goods at a reduced cost is eye opening and I will continue to shop with EpicSports in the future
Good deals. Quick service. Some of the products are not the best of quality (Adult Turf Shoes), but overall would do businesses with them again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!
Chris
Your order was placed on-line (without our help) and you selected FRONT JERSEY PRINTING.
The order confirmation we emailed you immediately after the order was placed, clearly states Front Jersey Printing. Had you simply called us either before placing the order or immediately afterwards, we could have corrected your mistake.
We’re very sorry you’re upset, but we did send you Exactly What You Ordered.