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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great deals and received my order very quick!
I was happy with the price and efficiency. I did have to order a larger goal keeper jersey and I was disappointed that I had to pay shipping since I had such a large order with you.
Fantastic and thoughtful customer service. They went above and beyond! Great quality product for a solid price.
The order process was easy and simple. The girls love their new softball jerseys. Delivery was on the promised date. We will shop here again.
Crowley Middle School, Crowley LA
Great company, excellent support. Backs up their products as they should. Good prices, quick service.
To be completely honest, I didn't receive my order but it is not your fault so you still get a great review. I had to go to the post office to pick it up as I'm having trouble with my mailbox. You guys did great and my husband loves his Marines hat I ordered him. Thank you so much and God bless!
You guys rock. Great prices, products and services. Keep up the great work. I can't wait to see what I will buy next.
Everything was as advertised, a good price, and prompt delivery. I ordered 15 basketballs for a fundraiser and the price was right and all the kids have loved the quality and look of the balls. I opted for regular delivery and crossed fingers it would be accurate and it was. They arrived without a problem
Ordered on thursday and got my products friday. Did not ever upgrade shipping just USPS. Worked perfectly Thanks!
I was impressed with how fast the items were shipped and how affordable they were. The website was also easy to navigate.
The items are exactly as they were advertised but arrived before I expected them. Epic provides budget-conscious offerings for my officiating needs.
No problems. Got the items on time and was just as described. Packaged safely and was able to get shipping updates sent to my phone, which is essential for me.
Ordered 36 practice jerseys with screen printing. When I received them, they were too small for my players. Someone should have said these can't be returned, these jerseys run small, and are not true to size or maybe can I send you a sample before we screen print these because you can not return them. They were an inch smaller than the specs say but it is within the manufacturers margin of error according to customer service. I asked if there is anything they can do. Partial credit, credit for merchandise, anything? We are out over $400 and have 36 jerseys the kids can't wear. We are a small non-profit. Was told in so much words, nope too bad so sad. No credit, no return, it's my problem now. WILL NEVER ORDER ANYTHING FROM EPIC SPORTS ever. Much better to pay a little more money and get exquisite customer service from EASTBAY!
Great Shoping Nice merchandise!
The site was easy to use and the order easy to place. I have no complaints.
Good price good product. Verry satisified
Very simple! Thank you!
Great service, great price
I love epic...and so does my players!
Shopping was easy!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!