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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices and good quality! Just what I was looking for...will do business again!
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The only negative response is the high price ok shipping. The product was as described, fit was right. It made a great birthday gift.
Epic Sports had the EXACT women's rain coat I needed in the exact color at a superb price. I received free shipping, expedient time frame, they had the best selection around and it was a user friendly web site to order from.
Great service!
Excellent, accurate, fast shipping, great price!
Found what I was looking for quickly and at a great price!
Great price and good quality.
Quality products for cheap!
Just what I needed for a great price!
It was good. I will stay ordering from epic sports
The products were as advertised and the prices were excellent
Everything that came in was great and fit properly
Great product very easy to do business with.
I would purchase again. Good experience.
The length of time to get the shorts was too long
I was pleased with quality and service.
Very good product.
It would be nice to have free shipping once in a while.
The items ordered were attractively priced and the delivery was as stated on the web site. Overall a positive experience.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!