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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Overall product, pricing and service is great and quick.
Very frustrating to get our order tax exempt. I know its tough working with different states and I also know New York is a pain, but it was quite the ordeal in order to get out tax taken off. The form that works here for Wal-Mart, Wegmans, Dollar General etc, isn't good enough for an online order. Just very frustrating.
Great products...fair prices.
Easy to use the sight
I'll buy again!
Excellent product for the price
Was great products
Easy shopping with an emphasis on professionalism
Everything was at good price and exactly what the picture showed and as described
Excellent experience...no issues. This is my second order and I will be back.
Shipping issues but overall solid
My husband was super happy with all the purchases. The items were comfortably fit. I reordered because he loved them so. The closeout prices were irresistible.
Positive overall, items were well priced as always, took a lot of shipping notifications, I assume products had to be shipped to epic then shipped to me.
Easy to find what i need easy checkout reasonable shipping cost
Great prices and delivery! Product good quality.
So far so good!
Great delivery. Great price.
MAGA 2020
Love hoodie going order more soon thanks guys have a great day/wk... sincerely, joseph Parker
Epic Sports is great. Love your prices and your merchandise,
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!