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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I love the colors and size selections. One idea for improvement would be that the shorts I ordered come with pockets! But the quality and durability cannot be beat! Keep up the wonderful work and excellent products. If you have shorts like what I ordered with pockets please let me know!
Thanks everyone and have a great day!
Good selection, decent price, expensive shipping
F
I Always get great service pricing and quality
You inform me when you have a sale.
Happily surprised with the quality (Name brand) of such a "close out" item.
Product was good. I just which I had more options for the embroidery front.
Kaitlyn was a great help when one of my shipments was delivered to the wrong city. She notified of the progress throughout the process. I will be buying more products because of the great customer service!
Great products, good selection, nice prices!
DO NOT purchase from EpicSports.com! Our son got new catching gear for Xmas from his grandparents that turned out too big. When I contacted them right after Xmas about exchanging to his size, they refused b/c the set was ordered 32 days prior and they have a 30 day return policy. After some pushing, they allowed me to exchange the set only if I separately ordered the new set and then returned the gifted set. So, we shelled out another $300. Three days later, we received an email notifying us that the return window for the gifted set was up and that it could no longer be returned. I was NOT told that we had only 72 hours to return this item this prior. Now, I've spent 15+ emails and several phone calls with no luck. They are refusing to accept the returned set, so now we're out $600 to this business that is refusing to work with us! To add salt to the wound, their customer service has had a terrible attitude and isn't even pretending to want to help make this right. I've asked to speak to management multiple times and have been refused.
Prices are best online for custom orders.
Thanks for offer
Easy to place an order
Ordered long sleeve t shirts.Very pleased with product & the price.
Easy shopping. Wanted the license bracket to indicate Ohio State Fan
Shipping was too slow.
I spent 30+ minutes on hold just for them to tell they would not exchange my order because it was past 30 days from delivery date.
Wonderful shopping experience.
I needed to order more basketball shorts for our team. I found them right away and had no problems making the order and submitting it.
Always easy and a great price!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members