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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices & great service
GREAT QUALITY GREAT PRICE!
Got a few of these cool duffel bags that zip up into the form factor of a seat cushion as gifts for sports fans.
Happy with the product and delivery.
I was amazed at how quickly I received my items!
Good clothing items, some sizes of the clothing very
Always satisfying
Everything went well, would use Epic again.
I wish they could have shipped a little sooner but everything went fine
It wouldn't allow me to input any coupon codes or gift cards. I am a volleyball club director so even the smallest discounts add up.
Product was what I needed.
Easy, quick.
Satisfied with the shirts that I recieved, but my 21 shirt order was held up for an extra week for two shirts. I feel that the other 19 shirts could have been sent right away so I could get get them out.
It was worth the wait
I love the products that I have ordered. The prices are very affordable.
Easily done
I appreciated you sending me update items. I choose 2 more shirts due to the discounts I wasn't aware of on this site. Though I had problems with my original shipment EPIC promptly replaced my items. We're set for Spring baseball!
Excellent cost and products
Ordering and shipping where easy and fast. Great customer response and very quick to respond
Sizing seems to be a bit off but service is awesome!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!