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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Product was just as described and delivered before the expected delivery date shown at check out. Awesome prices, awesome deals, great products!
Great product choices
No comment at this time.
Awesome product! Thank you!
Great service! Amazing product and fast delivery
Great prices with great sevices
Great product, great price, fast delivery.
Great deals
Great experience and awesome products.
Easy to order, great products at great prices. Thank you.
I was satisfied with the order.
Very quick delivery and the product was exactly what I expected!
It was WAY too big and the material was thin and cheap. I ended up throwing it in the trash
I ordered 3 shirts, 2 of the 3 were of the same cut, style, fabric, size and price point and they arrived looking vastly different in size. It was odd, as if one was labeled incorrectly. Other than that all was well with the order.
Great sale...thanks.
I liked that I was able to order the baseball pants with the purple piping down the side. I had been searching through many similar vendors and no one else offered this option that I could find.
The delivery was fast and product was as described.
Excellent! I love the "team order" simplicity!
Nice hats
Excellent!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!