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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank you so much for the quick response and shipment
Shipping tends to be a little slow, but product is good at some great prices.
I had no issues whatsoever! They were efficient and timely. The website was very user friendly. I order large quantity for my sons football team. I didn't have any issues.
I'm very happy with the products and service I received.
I contacted epic after 3 weeks with no sign of my order. I recieved friendly service and received product in 1 week. Very pleased with the products I ordered.
Big selection, just usually not in MY size. My Wife and Kids have enjoyed our many purchases! With the low cost on closeout items we have been able to buy products and donate them for the whole team!
You have everything I need
Would shop again
Epic is great to deal with.
Great but with one suggestion:
I am a returning customer and forgot my PIN. Went through email Reset and could not get back to the cart...it had emptied so I had to go through the selection and ordering process 2x.
Great product, Great service!
Good quality. Fast and convenient.
GENIAL
It was great! Quality and ease in ordering
I have been trying to make a return and all they have done was give me the run around and still haven't solved the problem! This company is like no other thay I've ever dealt with I honestly would never order again from here nor recommend it to anyone
So far so good
One of the 3 shirts I bought (closeout) and, was unfortunately unwearable due to a rip in the collar and a unsightly crease in the collar. The other two shirts were just fine
Fast, easy, good prices
I use Epic Sports all the time and I rarely ever have an issue. Your customer service is pretty good. I just wish shipping wasn't so much. I feel like I almost pay the same amount of shipping weather I order one piece or several pieces.
Love shopping at epicsports.com! I always find just what I'm looking for at great prices!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!