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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Almost to easy;-) good for you bad for me lol
I called to customer service department and I have my issue resolved in a small amount of time.
And the delivery was unexpectedly quick
Love this company
Quality products,fast shipping
Item was just what I ordered and received it 2 days earlier than originally said!
Great prices!
There was a mixup regarding my order, and it was placed on hold. Once the mixup was rectified,my was told my order would be received on December 26. I was extremely pleased when it actually came on December 24. Thank you! Made this grandma's Christmas a little better when I could give my grandson his actual present rather than a picture...sorry, buddy, it'll be here tomorrow...So thank you!
Great! No problems what so ever, God product!
My experience was good.
Great price great quality and fast delivery.
My son loved his gift...thank you.
Delivery was earlier than expected. Price is right.
It was all good.
Had exactly what I wanted, the color I needed
Great prices! Everything was great!
Still waiting to see if all balls are good or if there are any defects
My shopping was quick and easy and satisfying. Thank You! I will recommend Epic Sports to any others that may need uniforms and will return again next year at this time as well.
Nice product. Good price!
Great
I purchased the discus and it was a good price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!