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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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A great savings!
Great experience, great products, fast shipping
Vaf
Ordered online and this website is horrible. It would not allow for selection of ink color and defaulted to gray. Putting trust in this company, we allowed it and when we received our uniforms they were unusable. Tried to return to get ink fixed, but Cody in customer service was not helpful at all and down right rude. Now we have expensive practice jerseys and are finding a new company to place an order at. In addition, sizing chart is off. Order 1 size up from what it says on there, but my recommendation would be... Don't use them!
The price and delivery were fine the product was a little thin
Great product and decent price. Shipping is a little expessive though.
Good job
I am very happy thanks new orden soom thanks
Easy ordering and quick shipping
Unbelievable prices and super fast shipping!
Great prices on uniforms!
Great product and price
I ordered several items, one was damaged upon arrival.
I contacted Epic sports (Christy) she has handled the problem and has contacted me that they will be sending me a replacement.
No comment. Everything is good.
Easy - even for those computer handicapped
Excellent jerseys. Great price. Was very pleased with the numbering and how quickly I receive the order. Thanks epic sports!
On orders of a certain dollar amount shipping should be free. I like the quality and selection of Epicsports.com, but considering shopping somewhere else where shipping charges can be waived and use that money to purchase more merchandise.
Shipping charges could be better.
Pretty reasonable price for a high quality good!
Great products, easy website to navigate
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!