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EpicSportsReviews 7,635

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
74
quality
69
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JAMAAL H.
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EXCELLENT DEALS!
February 16, 2018

EXCELLENT DEALS!

Date of experience: February 16, 2018
Maxine L.
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Overall good experience
February 16, 2018

Overall good experience. A slight delay in receiving the order.

Date of experience: February 16, 2018
LATANYA C.
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The shirts are very comfortable & the price was awesome

Date of experience: February 16, 2018
Crystal J.
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I think this company is a excellent example of a great values and customer service.

Date of experience: February 16, 2018
Emile W.
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Excellent mobile interface and excellent prices!
February 16, 2018

Excellent mobile interface and excellent prices!
The quality of the shorts was lower than expected and the sizes were too large across the board

Date of experience: February 16, 2018
RICHARD B.
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Easy to navigate the website
February 16, 2018

Easy to navigate the website - prices are absolutely the lowest I have ever seen; yet the quality of the baseball cap is excellent - delivery was fast - would purchase other items from this site and would recommend to my friends, as well.

Date of experience: February 16, 2018
Donald H.
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I couldn't have been more pleased with the items, price or time it took to receive my items. My only issue was with the method of shipping. I happen to have an issue where the USPS doesn't provide home delivery, while UPS does, which basically means I have two addresses (a PO box and a physical address). Past deliveries came via UPS while the last, because it came from separate warehouses, were split between USPS and UPS. However, I didn't know that until the items shipped.

Date of experience: February 15, 2018
ANGELO E.
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Great experience found the hats i wanted made easy
February 15, 2018

Great experience found the hats i wanted made easy

Date of experience: February 15, 2018
ZACK C.
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Had trouble processing my credit card and it was very frustrating in the ordering process

Date of experience: February 15, 2018
Steve D.
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You didn't include a packing slip in the box
February 15, 2018

You didn't include a packing slip in the box. I need one.

Date of experience: February 15, 2018
RYAN S.
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Paid for fast shipping and never showed up like it was suppose to. A week late.

Date of experience: February 15, 2018
Michelle M.
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Sock are more of a winter sock
February 15, 2018

Sock are more of a winter sock. But they are nice.

Date of experience: February 15, 2018
Temecula M.
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Last season I ordered the same softball pants but in a different color and this time the sizes were totally off. I had a size YL and a WM in a different color for the girls to try on and use as a guide. When I received the pants the sizes were way off. The YXL had a 2 inch larger waist than the WXS. When I shop in stores the YXL is smaller or if not smaller than the same size as a WXS. But these the WXS were way smaller than the YXL. In all other brands my daughter wears a YL to YXL. Last season I ordered her a YL and they fit perfectly. She has not gone up in sizes too much so I ordered her a YXL and they were way too small. She had to move up to a WS. There is no way my daughter wears a WS in any other pants than these. I ended up having to exchange 10 out of the 12 pairs of pants because the sizing was so off, which cost me $24 out of pocket. Needless to say I will not be ordering again.

Date of experience: February 15, 2018
MICHAEL M.
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Free shipping over a certain $ would be a nice perk
February 14, 2018

Free shipping over a certain $ would be a nice perk.

Date of experience: February 14, 2018
Melinda P.
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Everything was great!
February 14, 2018

Everything was great!

Date of experience: February 14, 2018
Illinois
1 review
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On time, no issues
February 14, 2018

Great price, prompt delivery, we will see how the product performs. I expect to do more shopping with Epic Sports in the future.

Date of experience: February 14, 2018
Virginia
1 review
0 helpful votes
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Highly satisfied
February 14, 2018

Everything was great. Received product on time! No unexpected issues. My team was happy and so am I. Can't wait to order something else. Thanks! #SLDS

Date of experience: February 14, 2018
RONALD E.
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Good, just took too long for delivery
February 14, 2018

Good, just took too long for delivery.

Date of experience: February 14, 2018
New Jersey
1 review
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I received the mdse. That I ordered, but wanted to exchange for size. Called twice to get an RMA (return merchandise authorization) so that I could exchange for size and I can't get through. I left messages and have yet to receive a return call as they promised. There customer service for returns in totally inadequate.

Date of experience: February 14, 2018
Texas
1 review
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Dependable
February 14, 2018

Great products and reliable and friendly service. Products were exactly as I ordered and the quality was excellent.

Date of experience: February 14, 2018