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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good Quality, great price and quick shipping. Will buy again.
Good customer service, fair prices
Great product! Great price!
Very pleased with overall experience. The products arrived when stated, and everything fit great. Have another order being prepared now.
Experience was great.
Thanks. THANK YOU.
Ok
I have ordered several items from Epic Sports because their prices and customer service is great.
Definitely will shop with you again
Had no problems and found exact item that I wanted to buy.
I like the pricing very much, but the time from order to delivery is longer than I like. I can't order from this site if I need something quickly which is fine for me.
My order arrived on time and was just what I was looking for. Great fit and quality
I was disappointed because my package wasn't delivered on the date it was supposed to be, but I appreciate that Epic will be giving me a refund for the price I paid for expedited shipping.
Cheaply made and very thin
Easy to order multiple sizes of the same shirt.
Items as expected & delivered in a timely manner.
Quick and easy
I luckily found this store, I love it and have bought other items at a much cheaper price than the stores near my neighborhood.
It was a very smooth process. Can't wait to use you all again.
Product I needed delivered quickly
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!