
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great product but I felt it was a bit too expensive
Easy and fast. What more could you ask?
I got 2 pairs of shorts that were way to small
Easy to use your site and prices are real good
My order was lost for two weeks after my order was initially placed. I contacted customer service and this was not an easy process to correct. It would have been helpful if my shipment could have been sent next day or even two day since it was lost for such a long time. The re-order was sent regular ground.
Awesome customer service and great prices. Keep up the good work...
The internet payment process kept freezing
I was very satisfied with the service and product... look forward to do more business with you. Thank You.
Excellent stuff at very low prices!
I always shop at epic sports for my team needs
One stop shopping. My only concern is that the product is oversized. Not one of my items were true to size, therefore were all too big. I could have ordered them one or two sizes smaller.
I was pleased with the price and shipping time of this order.
Excellent quality and fast delivery.
Fast, Easy and priced right- delivery was a little slow
Products were just as expected delivery takes forever
The best socks for softball players.
I was easily able to find what I needed. The price was very reasonable and I received the frisbees in a timely manner. The frisbees were high quality and will perfect for my project.
Great product
Good merchandise
Product was what I expected and it came on time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!