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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The time to shipment and delivery was much longer than expected, but I did receive a response from customer service when I inquired about the status. The price was good, and the product was as expected once it was actually received.
Great deals
When i typed in what i wanted it didnt come up on website.had to go through google? However how google sends over p.o orders some how it sent me a size small amd not the l-xl one.so need some work on ordering.but atleast Google you could find the product..
I thought the name would be larger. The examples show are quite large compared to what arrived. Not a deal breaker here but you should take note. Thanks Dave
Thank you you site great prices
I love the prices and availability of different options. My only wish is that shipping was not so delayed or will almost double what I am paying to get the product in less than 2 weeks.
I was happy to find the colors needed for our team. We had to expedite our order per short notice, but all items arrived in time for game day!
Great product and pricing. Will order from you again.
Overall good products
Was very satisfied with this product! So I'm reordering more for my Pastor.
Would have given all 5 stars but shipping was rather slow.
No problems
Received as ordered. No problems.
Would love to place more orders.
I always enjoy my shopping experience with Epic Sports. The inventory and prices can't be beat.
Great product. Great price!
Satisfied customer.
The price was good but the short are a bit small. I ordered a 2xl and they look like a xl so I guess you get what you pay for.
I think it should have arrived sooner.
I love my shirts so much, I bought two of the same for my sister.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!