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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good price on jersey. Thank u.
Ease of product finding
Very easy to shop at this store
My overall experience has always been good with EPIC. The shirts we order ran smaller than the ones we order in the winter, but it's fine, we're going to place another order for bigger sizes for public works.
Thanks, you have got yourself a new customer for sure.
Everything was handled as agreed.
Everything was good, price was great. My only complaint is that my order was literally just thrown into a box. The items were ridiculously wrinkled.
Good quality product at a great price.
Great service and great price. Easy returns.
Great scrub pants and reasonable price aswell..
The shipping time for most of my items was extremely long. The Pacific hats I ordered arrived in 2 days. The other portion of my order took around 3 weeks to arrive. Shipping was also fairly expensive.
Love the sales, and the quick shipping, of most products!
Ordered something goofy and was surprised at the great quality and quick turnaround time. Thank you so much for a little light spot in the quarantine!
Products are the greatest quality, but good enough for the price & growing boys. Shipping wasn't my favorite.
Great selection and love the customization ability.
Best price. Faster than expected delivery
Very good fast shipping
Epic#1
I wanted shorts with liners inside. Not all items were clear in the descriptions if they had one or not. Some that did not were ordered b/c I could not tell.
The product ran on the small size
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!