
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was great ordering from Epic, the quality and price are a fantastic match. The thoughts about creating things in batches would be helpful to limit the packaging pieces.
Fast shipping.
Great price.
Website was easy to use. Images were true to items received. EXACTLY what we needed to match shirts from previous years.
We designed a couple shirts and had to have them in a rush. The product was outstanding and showed up a day early.
Great quality, fast shipping. My son was happy with the fit and the style of the pants. He wants to meet me to order a pair of knickers in his size.
Placing my order was simple. I purchased the sizes I needed in a variety of apparel separates and the screen print application was of good quality. Thank you Epic
Purchased baseball pants for my son as EpicSports had same brand his team utilized. Pleased with price and service.
Thank you my jerseys were delivered on time. This was a pleasant experience and I appreciate the hardwork and dedication you all put into your business.
Arrived earlier than expected. Nice product. Worked out perfectly for added protection to a column a little to close to the sports court. The materials appear durable, the crash pad has 4-5 velcro straps securing it properly in place. Inside corners are cut on a 45 degree angle for a beautiful finished look. I haven't worked with support because there wasn't a need. Great product.
It was a great deal. The shirts were an awesome value; the polo shirts are perfect for work. You cannot beat the prices and the value of this deal. I am looking forward to making more purchasing more.
Easy ordering, fast shipping. I gifted the items to a third party as the garments were too small for me to wear. Overall, I'm impressed with the quality and will order again. Thank you!
The nets didn't fit as nicely as I was expecting. Other than that everything fit together well. More clear directions could be nice as well. I also was notified before they arrived.
It was easy to order and upload my design for my custom gear. Can't beat the quality and prices of the sports gear.
This was the cheapest price I have come across for Under Armour Baseball Pants in 3XL. My package arrived a few days earlier than expected and I am extremely happy with my purchase.
Ordered wrist bands for softball girls. The bands themselves are great and accomplish what we want. The delivery date was a week earlier then expected which uually is a great thing. However, I feel like the original shipping date was expected to take way to long.
Also ordered a pair of aduly baseball pants that were way baggier and long at the legs than expected. The adjustable velcro just isn't very functional. They cost was low and I didn't have high expectations but thought I would give it a try. Now i know.
This Stick Ball Bat came as shown and described. I'm happy with the delivery and the bat!
You guys seem to have everything a sports enthusiast needs. Thanks again!
Really excited about working with the clothes. Always a great value, already planning my next order!
Received many email updates and it arrived in the time frame specified. Sizing seems extremely small but overall good quality and price.
Hats came in nice. Was able to match what I was looking for. Team gear was the best I have had in a long while.
The site was easy to use upload logo and got product faster than expected. Would use them again. The only downside side was that I was ordering for a team and trying to get a quote and to work with a rep was available or couldn't find it.
Epic Sports came through in a big way with very reasonably priced headgear for my middle school wrestling squad! If you're in a need for some sports equipment, I would give epic sports a look.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!